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    Alienware 15 r3 bios update failed

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Jordans_Notebook, Sep 1, 2018.

  1. Jordans_Notebook

    Jordans_Notebook Notebook Enthusiast

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    I just updated my bios which it ended up sitting on a black screen.. I waited 30 minutes..nothing new so I turned it off. I powered it back on and now it beeps 7 times and the alien head flashes red 3 times.

    What methods can I try to restore my bios ?
     
    Jordans_Notebook, Sep 1, 2018
    #1
  2. c69k

    c69k Notebook Deity

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    c69k, Sep 1, 2018
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  3. Jordans_Notebook

    Jordans_Notebook Notebook Enthusiast

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    Jordans_Notebook, Sep 2, 2018
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  4. c69k

    c69k Notebook Deity

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    I had similar problem, and needed motherboard exchange. Are you still under warranty?
     
    c69k, Sep 2, 2018
    #4
  5. Jordans_Notebook

    Jordans_Notebook Notebook Enthusiast

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    I’m not sure. My warranty says unknown so I’m waiting to see if that changes since I just registered the laptop with dell yesterday (take 5-7days to process) the laptop ship date was 2 months ago so it should have warranty since it’s new.

    Do they send you a new motherboard or do I have to send it in ?
     
    Jordans_Notebook, Sep 2, 2018
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  6. cn555ic

    cn555ic Notebook Deity

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    My underwear is always in a pinch when I update my bios.
     
    cn555ic, Sep 2, 2018
    #6
  7. c69k

    c69k Notebook Deity

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    They should send someone to your place to change MB.
     
    c69k, Sep 2, 2018
    #7
  8. c69k

    c69k Notebook Deity

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    I had as much kick from flashing new Bios as from skateboarding all night in Amsterdam NOT stoneed _\|/_
     
    c69k, Sep 2, 2018
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  9. Jordans_Notebook

    Jordans_Notebook Notebook Enthusiast

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    The previous owner never registered it with dell so I just registered it last night. I’m hoping the warranty eventually shows once the registration is done processing! The ship date was July 27 2018 so should have 1 or 2 year warranty right ?
     
    Jordans_Notebook, Sep 2, 2018
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  10. rinneh

    rinneh Notebook Prophet

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    Yeah, if it isnt needed I just dont update. The previous gen could be saved still with a certain key combination and USB stick. Not sure sure about the kaby lake and up models.
     
    rinneh, Sep 2, 2018
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  11. c69k

    c69k Notebook Deity

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    Definitely minimum 1 year as it is included in purchase price.
     
    Last edited: Sep 3, 2018
    c69k, Sep 2, 2018
    #11
  12. Vasudev

    Vasudev Notebook Nobel Laureate

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    BIOS can be recovered on AW 15 r1 and upwards. For 15 r2 and next models use c69k procedure and older models with Aptio 4 should follow Lord Zog guide. @judal57 can give more info when AW BIOS bricked his laptop during work hours when he was having lunch.
     
    Vasudev, Sep 3, 2018
    #12
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