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    HWinfo Not Recognizing Fans

    Discussion in '2015+ Alienware 13 / 15 / 17' started by wrathofdeath, Sep 2, 2016.

  1. wrathofdeath

    wrathofdeath Notebook Evangelist

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    Hello fellow people,

    Recently I opened up HWinfo and opened the sensors tab wanting to ramp the fans up, and low and behold, the fan button is gone. Could it be due to a newer BIOS that I just installed a couple days ago?

    Thank you !
     
    wrathofdeath, Sep 2, 2016
    #1
  2. Game7a1

    Game7a1 ?

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    Did you update HWInfo? Have you disabled EC Support?
     
    Game7a1, Sep 2, 2016
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  3. wrathofdeath

    wrathofdeath Notebook Evangelist

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    How do I disable EC Support? Just to make sure I didn't. And I'll update HWinfo
     
    wrathofdeath, Sep 2, 2016
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  4. Game7a1

    Game7a1 ?

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    Oh no, I asked if you updated HWInfo because once you update it, your settings are reset.
    Go to settings, and you'll find an option to disable EC Support.
     
    Game7a1, Sep 2, 2016
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  5. wrathofdeath

    wrathofdeath Notebook Evangelist

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    I disabled EC support and the fan button is there and I am able to control each. However, it only allows me to set the fans to 0, 3100 and 6700. Is that how it's supposed to be? I remember it being able to go to any rpm. Maybe it's just me.
     
    wrathofdeath, Sep 3, 2016
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  6. cruisin5268d

    cruisin5268d Notebook Evangelist

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    On my laptop I noticed some HW Info sensors / readings weren't available when Performance Mode was disabled in the BIOS.
     
    cruisin5268d, Sep 3, 2016
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  7. Game7a1

    Game7a1 ?

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    No, that's how it is.
    The CPU or Fan Performance mode?
     
    Game7a1, Sep 3, 2016
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