*OFFICIAL* Alienware 15 R3 Owner's Lounge

Just got off the phone with a Dell rep and she told me that the product may go EOL and that it may therefore never be delivered to you

They were anyways never able to provide any relevant detail but this is a new benchmark in ridiculous; why would a company make a recently launched product go EOL and that too with their website still taking orders for the same product...

 

Very well said mate. I'm actually curious how HP will pull through if they started to up their game in the higher end gaming laptop segment.

 

Ok,

as i said before received yesterday :

Default settings, no oc or anything involved in the tests.

Specs:

i7-6700HQ, 1070, 16 gb,nvme disk 256gb 1 tb 7200rpm screen tn 120hz Gsync

i been testing...


occt:

cpu: 70º



The witcher 3: max temp in novigrado area:

settings almost all ultra less than nvidia hairworks to low

cpu : 81º max peak normally sitting 74
gpu: 74º



i should call Dell for Repaste? what do you think? the laptop did never shutdown or reset during any test.

I will keep doing more tests

@iunclock i don't mind if you connect to my lappy so you can verify your theory as long as you don't crush it =)

 

Those are nominal temps. No re paste needed.


Sent from my iPad using Tapatalk

 

Thanks for sharing.

Could you run OCCT for at least 30 Minutes and post up the screen shot?

Also keep in mind that you're likely running on bios 1.0.8 which are bringing limitations, hence the temps you are seeing.

If you are happy with the way everything is then that's all that matters.

 

@iunlock i'm just curious how you can put the laptop to the nineties i guess with prime95.

will come back in 30min with the screenshot.

 

There are plenty of 6700HQ's that run 90C's out of the box with wPrime, OCCT or any CPU intensive programs / apps.

The units that I have and work with are all 6820HK's as that's what we've been mainly focusing on.

 

Just a quick tip. Try undervolting your gpu and if you like, disable turbo boost on the cpu.
On my asus gl702vm (i7 6700, gtx1060, 1080p IPS 17") I'm getting sub 70c GPU temps and sub 70c CPU temps after hours of gaming.

 

occt 30 min



@Ioverdose but the performance of the computer is the same without the turboboost? i guess you get much lower fps.

I don't really mind for temps as long as they don't climb to 90º.

I will keep testing.

 

Thanks for the post. Could you take a screen shot of your HWiNFO64 showing all of the CPU information?

 

Yo you want to connect to mine before or after dell tech comes and looks at the heatsink and paste lol? I have a few evenings available this week.




Sent from my iPhone using Tapatalk

 

I placed an order last Friday for this model on Dell's website. Still shows as Pre-Production and I am hoping there won't be any issues with overheating as I have read really good reviews about the product.

6820HQ with GTX1070
Just casual gaming here. I'll probably use it for work too... mostly coding but occasionally 3D modelling too.

 

best of luck & don't read too much here until you see yours in flesh.

Thats a High spec for occasional gaming btw.... what screen did u get?

 

I do play games, just not 24/7 Got to work too

I went for the 4K option just for sake of it. I will be using it a lot with my external Dell 24 inch 1080p due to be upgraded to Gsync later in 2017.

 

ahh i see now, well with the 4k option the 1070 is a minimum really.

 

1070 in reality is barely a 4K30 card

 

no it's undervolted but not underclocked, the clock speeds remain the same so i haven't noticed any performance loss in games
the cpu losing turboboost however might cause cpu based performance to drop but i guess it depends what you're using the laptop for

 

Fwiw I turned off turboboost in throttlestop for the time being and temps are definitely manageable.

I have 97 C stock settings in occt.

I undervolt and turn off turbo and the processor Max's at 2.6 and the fans barely turn on now which is awesome. I haven't run a stress yet with turbo off though.

For day to day use it's definitely passable and manageable until dell tech comes and fixes the damn heatsink. It's those last 600 mhz that create all the heat it seems.

But there will certainly be a drop off in fps for intensive games I'm sure. But for now at least I know I'm not cooking the CPU.


Sent from my iPhone using Tapatalk

 

Almost missed the delivery guy but got the laptop just as he was leaving.
This was for a 15R3 6700HQ GTX1070 1080p IPS.
The laptop had glue spots on the chassis and some flecks on the screen but it was easy to clean up.
As reported in other places, the backspace key isn't quite right. It slightly gets stuck, clicks louder and is harder to press than the other keys.
The screen looks pretty good and there wasn't any lightbleed or bezel separation.
I've just started stress testing but so far, so good.
After 30 minutes, OCCT is reporting 68-71C max and averages 61C on all 4 cores running at 3.1GHz (20C ambient, no repaste, no undervolt).

 

Ugh now they said they gathered second opinions and it would be better for me to send it to their repair facility vs have a tech come to me. Still willing to send the tech though. With the holidays I'll lose like 2 weeks I'm sure. Ughhhh


Sent from my iPhone using Tapatalk

 

Hi guys, can a few of you confirm whether you do, or do not have the Desktop Mode battery option available on your 15 r3?

 

In the same boat with my replacement unit. Need to have my LCD panel replaced and they said I have to send it in.

Sent from my Nexus 6P using Tapatalk

 

Nice start, try some modern gaming for a proper stress test but sure looks like its working as it should, a rare ting here.

 

Yea mines panel plus heat so I'm guessing it'll just be easier for them. I wonder if they are just going to put my hdd in a new unit altogether lol


Sent from my iPhone using Tapatalk

 

No chance of that your windows key would be tied to your current board

 

all alienware people who return due to heat issues get a patch.........

https://m.reddit.com/r/Alienware/co...17_initial_reactions/?st=ivgx5lfy&sh=04926bc5

 

I fixed the backspace key by popping it off, cleaning and remounting it back on.
It was annoyingly fiddly to do but the key works properly now.
After checking in a completely dark room, I did notice some backlight bleed in the bottom corners when looking at off angles.
When looking right at the laptop, it was barely noticeable.
Running OCCT/Furmark together hit 90C and started to throttle; not sure if this was a safety setting or maybe the BIOS.
Undervolting by 150mV and running OCCT/Furmark together got me max 77C with 71C average and GPU at 69C.
I'm still testing things but it looks to be a keeper.

 

man these guys STILL haven't sorted out the like leak issue. ridiculous! I had to replace the screen with a 3rd party on my R2, but all good now.. hope you guys get it sorted.

I remember when i got 4k screen on my R2 it was leaking light like crazy.

 

hello guys how are you?

i just got my new alienware 15 R3 and already have some problems. I'll try to be as clear as i can. Let's go.

im having some drops/stutter (i guess this is it) when i try to do multiple tasks, such as play a music in youtube and open other sites at the same time.

And im for that, every video/music i try to watch, i have a freezing/noise on the video and music. Like an interference.

I did a full hardware test (pressing F12 when restarting note) and it says it is all 100% working. All drivers are updated also.

It is almost impossible to watch a full Netflix film withouut stuttering/freezing the video...it is preety sad.

While researching on the web, i found a topic in dell community support (Brazil version) about a user that has a Inspiron Gaming 7559 that also has problem in the sound. The discussions of the users conclusion was that DELL SUPPORT ASSIST and DELL SUPPORT ASSIST AGENT were the problem, and some users said that after unistalling it, the problems stopped.
I removed both, but the problem persists

I would like to know how could i fix the processing problem of my notebook, that is affecting the sound, freezing it (it is like a frame freezing, something like that, when overheating - but my note isnt ho), because the notebook is brand new and for the config (intel 6820k, gtx 1070 and 16gbram) it is not to have this kind of problm.

 

I don't have it.

 

Wow, another good temp / differential temp out of the box post

Maybe AW has fixed the problem in production / QA

 

Team LHz scores fastest 6820HK Cinebench15 score with Alienware 15R3
http://hwbot.org/submission/3388975_str8_an94baller_cinebench___r15_core_i7_6820hk_955_cb

 

Just dream my good friend. We have not seen everything yet.

http://forum.notebookreview.com/thr...6-owners-lounge.797458/page-160#post-10409741

http://forum.notebookreview.com/thr...6-owners-lounge.797458/page-160#post-10409747

And this isn' pretty http://forum.notebookreview.com/thr...6-owners-lounge.797458/page-162#post-10410089

 

It's gonna take a while for the bad QC'd machines to work their way through the system.

These last 2 good ones are the first I have seen, at all, so they are significant.

Hopefully the trend will be toward good ones out-numbering bad ones

 

I wonder how many buyers will get a rotten egg. And how many buyers is out there that don't know that they have received such eggs? How many eggs must be crushed to make a good omelet bro?

 

It's enough to be aware, find new production units, or be ready to return / RMA / tweak it per usual

There are likely sooo many bad ones out there "running" in stealth mode, ready to rear their ugly side as soon as the owner finally uses it to game or benchmark.

That's why it's so important to test a new machine right out of the box for problems.

Gonna be a lot of "cheap" used "bad" units out there to snap up, bend and re-paste for a brand new cool laptop

 

Ironically I just checked the Dell outlet and they just got flooded with 15R3 units.

 

If you are handy with the bend and paste, you can snap some "bad" good ones up for cheap + ask for big discounts and long free warranty, fix to own or re-sell

 

And all with high temp and the uneven core mess @hmscott Time to buy.

 

I was thinking about snagging one myself now.

 

Sure thing. Can you PM me your discord?

It looks like they doubled up on the paste as I've been noticing a change with the newer (recently shipped) units that I've been working on.

What a bunch of donkeys. Don't fall for their stupidity. Demand what you want brother...

The heat sink issue is not something they can just fix without a complete redesign of not only the heat sink, but also the mother board. However, not sure if you've seen the temps that the members have been reporting after a repaste and fix? My core differential is ~3C, sometimes even better. There are many with close differentials as well. A fresh one off the skillet is @richiec77 with darn near even temps so despite the original issue...if one does a little work under the hood, it really makes this system a complete package.

Very true. There's only so much that they can do and that is making sure to use a different thermal paste, however, it has been evident that they are doubling up on the paste as short cut in hopes to address this issue. For those that don't over clock and run stock, this might be ok....however, for those who do overclock and tax the CPU and GPU, it's just dry out waiting to happen.

Always rooting for positive change....I'm glad that they are listening and we can hopefully count on the next revision being a lot better from the lessons learned with the current units.

 

Actually Dell can / could do quite a bit, up to and including what you do, fix it

QA could come up with better procedures for assembly, paste and application, final tested affixing of the heat plate torque to make it even across the contact, and then QC test the result with an eye toward finding failures before they go out the door.

I've seen it done well, but it takes time to get the QA and QC set up to catch all the problems, and re-work processes to fix all the exceptions before they go out the door - don't forget to re-test again after re-work.

We hadn't had any good reports before the last 2 in since yesterday, so I hope we continue to see more good out of the box samples reported

 

guys i really really need help with the stuttering problem. Anyone having it? especially while watching movies?
cant figure it out what the hell could it be. Also when i open an application for first time, especially one that need admin perm (like cpu-z), while entering the yes no screen, mouse freezes and them it comes back.....

 

Try the "dedicated gpu only mode" fn+f7 is it I think

 

quite a lot of these stuttering problem is related to the amount of bloatware that comes with the laptop

 

Well said and that is what makes me cringe me the most, with all these folks having that rotten egg sprayed with perfume to make the owner think that it's a good egg.

@hmscott, that's exactly right...stealth mode = bios 1.0.6 and 1.0.8 ... Bait and Switch = Dell and Switch.

It's just crazy...

 

Here it is:

 

Oh this is the summary, I had meant the one (Sensors Only) that shows the CPU wattage, load, temps etc...

Thanks

 

this one??

 

this one??