*OFFICIAL* Alienware 17 R5 Owner's Lounge

just to reiterate

i7-4710MQ in a Clevo P17SM-A

No extra load - max power 8W-10W, multiplier x33-x34, very very briefly x35, temps 47C
CPU tests - max power 34W, multiplier x33, 3.3GHz, temps 67C
FPU tests - max power 55W @ x30, 3.0GHz, temps 86C, then mult drops and stays at 28x / 82C / 46.5W


Is there any software to allow me to control this behaviour on the Clevo P17SM-A ?

 

Yeah.. possibly beating the r4 return rate ...? the r4 2016/17 must have the highest return rate of Alienware 17 of all time ...


OFFICIAL* Alienware 17 R5 Owner's Lounge - can we keep this thread on the title - not haswell 4700/10 cpus from 4 years ago please

 

Read about Power Cut feature in ThrottleStop thread + hit up @Dufus threads and posts.

 

i Think the 7600 comes first, due it still being a LGA chip. after that, i think everything becomes BGA, but i'm not sure..

 

What happened in the end testa?
im waiting for my 15r4 and ive ordered the i9... and im concerned about the whole thermals being bad / throttling

 

Pretty much guaranteed it looks like. It looks like I will be sticking with my 15r2 with a 6820HK and Graphics Amp for a while longer.

 

Did you manage to get a solution from Alienware in terms of replacement motherboard or new r5 unit? Guess they will have limited experience with the r5 unit, although they will no doubt be very experienced with over heating r4s...

 

Is there anyone with the aw15 r4 to see how they fair with heating issues. I know it’s a aw17 thread. But since there’s no thread for it. Some users might just be following this thread.
I’m here hoping the temps have improved but it’s all i9 which is fair enough, new cpu. I get that. And I wouldn’t assume an i9 will cool that well it being a HK chip. Remember the qx9300. First hard quad. Wasn’t that hot? This i9 is that all over. But Be interesting to see if the 8750h will be sub 90c.
If it can’t do sub 90c full load then Alienware has wasted their money in R&D. And trying to get sales with their false advertising pitch.
I’d be happy if they can get level cores for a start. Because I know that doing my own methods to cool will still keep my temps level


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Waiting for my 15r4.
I guess the first thing to do is test it? Check the thermals... Aida64?
Then I'll see whether to install a ssd... And maybe thermal paste (repaste) it.
Not sure whether to call the Dell service guys for it or just do it myself.

But yeah... I've really struggled to find any reviews on the new 17r5 or the 15r4

 

15R4 thread created. Thanks for the feedback

 

My unit has been shipped expecting it Next week.

I would be happy to get stable 4ghz in all 6 cores with LM and decent temps... we will see.

 

This sound crazy, Dell must have invested a fortune on R&D with the express purpose of fitting the i9 inside the AW15/AW17 case and cooling system. As one of the very few laptops with the i9 they know the whole world is looking. Would they then throw all this out and jeopardise their systems by bodging the thermal paste??

 

Hello guys,

I am back here after a long time (alienware M17X R2 times). I just received my new alienware 17 R5 with i9 and GTX1080. Just a quick check. I am looking to replace the ssd that it came with (128gb hynix) because actually there are so many partitions on the disk that only 100gb are actually available and about 52gb free!!! Dont ask why I ordered with this ssd..

 

There's video of the i9 overheating in an AW already, you have alot of faith in thinking that because "The world is watching so they will do it right"

They already jeopardised their previous systems with a poor heatsink design who's still there even in 2018 units.

But still, I do hope myself that it turn better.

 

See just how new the "new" 17 R5 is.

 

I may be doing something wrong but i9 goes till about 4.794 ghz even if 5ghz is selected as maximum in overclocking options? I left it scan with mcafee for a while to check. The good thing is it did not reach over 89 celcius with performance fan option selected. I am ok with that speed I guess but 5ghz is a fake advertisement?

https://imgur.com/a/QMfaKL1

Can someone recommend me a fast and fully working SSD for R5? 512 OR 1GB storage capacity. I had a look on R4 but the topic seems to be complicated.

I am between samsung SSD, 512GB, Solid State Drive, P34, 80S3, SMSNG, PM981 (confirmed to work on R3 https://www.dell.com/community/Alienware-General/Alienware-15-R3-M-2-Compatibility/td-p/5622389) and SamSung 1TB PM981 PCIE NVMe M.2 2280 SSD MZ-VLB1T00 (not sure if this works)

PS: I asked on dell technical support and said that it will need something really demanding to reach the 5ghz. A heavy game or something

 

I just installed a ballistic sport 2666mhz 32gb (2x16GB) ram on R5. They are running at 2444. Does anyone know why and if I can change that to 2666?

 

Are there any memory settings in the BIOS?

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I had a quick look. I did not see any memory settings. If the ram is running at more than 2400 (so 2444) does it mean they are 2666?

 

Had an Alienware 15r3 (7700 hq, gtx 1070 , 32 gb , 4k IPS, 1 TB + 512 GB SSD) and faced overheating problems, blah blah and well dell where considerate enough and gave me a new 15r4 model ( i9-8950HK, gtx 1080 , 4k IPS + g-sync, 32 gb ,1 TB + 512 GB SSD ) as part of the system exchange. Order stays " Custom built item complete " . When can i expect it to be shipped ?

I thought i got lucky with such an incredible upgrade till i skimmed through the posts in this forum .Bit nervous after hearing these overheating problem still persist with the new model. They should be thinking of bringing in liquid cooling in such systems .

 

Crucial says this kit is compatible with the 17R5: http://www.crucial.com/usa/en/alienware-17-r5/CT12243661

If it doesn't work then I would probably say defective memory.

 

got let me know if you memory runs at 2666mhz

 

win32asmguy they work but at 2444mhz.... thats my query about. On the link you gave me it says that speeds start from 2133. Does this have to do anything with it? By the way I have the ballistic version which says that speed starts at 2400

 

Mine runs at 2667MHz. 32GB SODIMM

 

Do the specs of your ram match what is shown for the ones that are compatible?

Maybe in the bios you can select an XMP profile to force 2666mhz operation?

 

Machine arrived yesterday. I zapped the OS and reinstalled it from USB and all the drivers I downloaded from Dell. Still in the process of setting it up. The BIOS has a "quiet" setting which throttles the CPU considerably however it jumps about like a tick on fire. On the "performance" setting (BIOS) the frequency was 5GHz and in many cases quite loud. Have not run any bench tests yet. One thing to note is that the laptop is very slim, considering the power it packs, slimmer than my Clevo I think, and I am not sure where the air inlets are, but I surely hope they are not at the bottom! I think they are on the sides. Tomorrow I will sit it on a laptop cooling base to see how hot it gets. The spec is an AW17 R5, 32GB 2666MHz, i9-8950HK, GTX-1080, 4K IPS panel

 

On R4 or anyone who has an R5. Do you have any option to change XML profile (especially memory settings) in BIOS? I do not see anything....

 

can i just ask - why do you reinstall the OS when it arrives?

 

If you hit Fn+F7 (I/D GFX key) does it allow you to switch to Optimus mode? I am curious if the new models can do this even if they have a GSync panel.

 

Because most company (Dell, MSI, Gigabyte etc) load the laptop with a bunch of (most of the time) useless stuff called "bloatware"

You reinstall the OS so you can only have the needed stuff.

In the end it makes your laptop quicker and even free space.

 

doofus can you please tell me if you see any memory settings option on your bios?

 

That and I will re-install the OS again when I learn what else I can safely delete from all the bloatware that comes with it. I have tried not to install much "Dell" stuff so I think I may be OK for now.

My F7 key is unmarked, and I have not installed any Dell software so far, except Tobii, but it's my first time so I may have missed some.

I have been a few times in the BIOS and did not notice an option to mess with the RAM. But I was not looking out for it.

 

I thought that because i did it with my XPS and it was a lot quicker. It used to have the dell support panel and media centre and its better its gone but will they still be able to log in to your computer to provide remote support?

I've not had an alienware before but mine is on its way too... isnt there a alienware overclocking / tuning app and wont that get removed when you reinstall the OS? Im just a bit concerned that my spec is pretty much identical to the 8750H apart from me paying a bit more for the i9 and the whole point is it gets close to 5ghz... if theres a easy app to do that then i dont really want to remove it

 

Doofus99 can you please tell me what is the model of your ram (part number)?

 

Interesting. I looked at the 17 R5 owner's manual online and the hotkey has indeed been removed. I wonder if this means the only configuration that uses Optimus will be the FHD non-GSync, which is not yet even available.

 

Laptop rebooting. Again...

In the meantime just to say, I would expect more USB ports and more spaced out.

Ah we have rebooted. Again.

CPU-Z says my RAM is Samsung M471A2K43CB1-CTD DDR4-2666 (1333MHz) JEDEC #10 19.0 / 19 / 19 / 43 / 61 ( I am peeking across and typing this on my old laptop).

 

Maybe Dell technical support or even their hardware engineers should be teached/trained in how Intel® Thermal Velocity Boost (Intel® TVB) feature works... Thermal Velocity Boost feature is meant for short burst load such as loading in web pages and/or low-demanding tasks. There will be short clock peak due the 50C thermal imitations. No heavy games or heavy task will let the Cpu run below 50C. Would be nice if you could run https://www.maxon.net/en/products/cinebench/ 3, 4 or 5 times in a row with Hwinfo64/Hwimonitor up to follow what max clock speed you will get. Post pict of scores, temp and clocks. Thanks

 

I think I should not upgrade my ram before people start checking it out. Now I am waiting for Dell technical support to reply (chat is not available at the moment). If no serious answer, I will have to send the ram back. Thats a shame. The 32gb looks nice.

 

Quick question, what are the clocks and how can you verify your GTX 1080 is Overclocked? We have one with an i9-8950HK and GTX 1080 but the GTX 1080 looks stock clocks to me...

 

Ok I am still investigating my RAM speed. I found the information below on cpu-z

https://imgur.com/a/JoiMni0

The XMP-2666 states they are 1333MHZ but JEDEC 8, 9, 10 says 1200mhz. So, I think the only thing to do is to enable XMP on R5. The question is how. Still waiting for Dell reply.

 

Do a firestrike run and post the graphics score results.

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What gives. Regardless of whatever issues may or may not be present in your unit. They still stock the 15 r3 on the site so they could of just replaced it with one unless it’s the 4k panel they didn’t have non of but on the r4. On top of they they upgrade the 7700hq to i9 when they could of done 8750h which means you get the 1080mq.
That’s crazy. You can sell it for more than you purchased the original one. That’s a win.


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Could you please post a GPU-Z screenshot of what it shows about your GTX 1080? Really trying to understand if there is any difference at all between the 1080 in the R4 vs R5.

 

Ok here it is GTX1080 on R5

 

OK, thanks a bunch so yours is identical to mine. I guess I'm just wondering what exactly this card is "OC'd" to as all the R5 are supposed to be OC but I checked the clocks and unless GPU Z just isn't updated for these later 1080 cards in the R5 series the stock and boost clocks are identical the normal GTX 1080 Mobile variant....

 

I would not be surprised if it is the same. By the way I have all the overclocking options off

 

The top reading says it is a 2400 and this is what it is, I think the XMP is overclocking? Why did you not buy a straight 2666 if you wanted one?

 

I have no idea if it is OCed! I have hardly been able to use any tuning software yet.

 

Use proper box in Cpu-Z

 

So I just got my Alienware 17 R5 today as a replacement for my R4, which had serious issues with the LCD screen (which shipped with dead pixels and light bleeding). On that machine I had 4 replacements, either with onsite technicians or sending it back. And each time, the screens had the same issues.

Already wary of what I'd get with the R5, I loaded it up, and...yeah. Dead pixel. Totally infuriating.