*OFFICIAL* Alienware Area-51M R1 Owner's Lounge

I am getting 4.7 on all cores and 5.0 on 2 cores.. but in any case it helped me come out of the issue of abrupt shutdown incase of power failure..like what i showed in video earlier...

 

Can you confirm you have tested exactly same settings (4.7 on all cores and 5.0 on 2 cores) and voltage in ThrottleStop and XTU and hence got the flaws you talk about? This doesn't smells well.

Edit.
Maybe @captn.ko or others can replicate and see if they get same flaws/bug.

 

Well earlier i just left all at stock except throttlestop to -125but during power failure i noticed this phenomenon of abrupt shutdown.. i kept trying stuff in xtu after trying every possible thing in throttle stop..finally removed both and tried doing this in command center..jst a stroke of luck my abrupt shutdown during power failure stopped.. now all games run flat 4.7 and when i play some hd movies etc it peaks to 5.o and then come down as per usage...

Main motive was to stop abnormal shutdown..

 

I'vs missed my chance to make a Macrium Reflect backup of the laptop when it's in super new untouched state. Even HIDevolution's restoration USB was not what I expected. Would you please give a copy of your backup? I'm sure that you are the one who will have that perfect backup. I really appreciate that

Sent from my MIX 3 using Tapatalk

 

Thanks.
This means Dell's propritary app is deep hooked into EC firmware. Or just bad coded EC firmware.

 

Here's the thing, right now I am on Windows 10 19H1 which is the new version soon to be publicly released. I will do a fresh format again once it's officially released to the public and then I can do a clean install, do my magical tweaks then take an image *before* installing anything, not even drivers so that when I feel I want a fresh new start with newer drivers, I can go back to that base image but I won't be able to share the backup with you since it will have my username, personal files, product key, etc.

I do however have the official Alienware Area-51m image which will restore your computer back to a brand new state the way it came from Dell. that is 33.8GB in size so you'll need to tell me where I can upload it for you as I have no clue which sites supports this.

Otherwise, I have a solution, I will PM you shortly.

 

You r welcome... that’s why it worked somehow

 

I just woke up and don’t have time to tinker this morning, but I wanted to immediately say “THANK YOU!” for this - I know it took some time!

I’ll review your help late today and see if it makes more sense; really do appreciate it!

 

First off, I recommend you leave facts only and do not lie or bend the truth. Do not post on how mad you are or how you 'feel'. Go with facts only. There are usually two sides to these issues, and when you try to deceive, readers can tell and your post will lose value to others.

Also, if a reseller reached out and tried to correct the problem or make amends, you should state so. Even if you weren't happy with their service, you should still state how they reached out to you. If the reseller did NOT contact you, you should post how exactly you tried to contact them (email, phone, forum [using @ to tag them in the forum], social media, etc.), and how many times. There are plenty of examples where someone sends an email when the reseller is on a 2-day Holiday or weekend and is upset because they didn't get a response in 12 hours,

Finally, after you write a response, save it somewhere and DO NOT IMMEDIATELY post it. Give it a day or two. If afterwards, you still feel the same and the post seems fair and objective then go ahead and create the post.

With that said, you could create a post in one of these forums:

- http://forum.notebookreview.com/forums/alienware.1018/

(This link might be a little out of place)
- http://forum.notebookreview.com/forums/reseller-feedback-forum.1095/


There are also other threads you could use, but I think some of them are locked, so look at using their parent forum:

- http://forum.notebookreview.com/threads/official-alienware-area-51m-owners-lounge.826831/

- http://forum.notebookreview.com/threads/hidevolution-experiences.725690/

- http://forum.notebookreview.com/threads/my-bad-experience-with-an-aw-re-seller-hidevolution.720530/

Regardless of what you do, remember it is in bad form to cross-post the same thing in multiple places. If anything, create the single post in where you feel it is best, and then use a link to that in other places where it may be relevant rather than spam stuff up with the same text over and over again.

 

Because of some people from here il not order from Hidevolution now...

 

I don't know your particulars, but the overall response on using HIDevolution is been far more positive than negative (but I live in the US, so the experience here may be different).

EVERY company is going to have an outlier of a bad experience here or there. What to look for is did they try to correct it and attempt to do right by the customer.

 

I

I read about them and i saw god reviews but here....and don t know what to do..

 

Try reaching out to them. Start a dialog... Express your concerns. From what I've seen over the years is that they are a stand up company. If they address your concerns, then good. If not, then move on.

If this is in regards to the Area 51m, FWIW, I would recommend asking what they can and cannot do with this model... Ask what other concerns you may have and see if they will stand behind their work. Then try to decide from there.

 

Not everything can be fixed from resellers. What they get from the ODM is what they have to throw out. A unlucky re-paste/pad job (they even apologized) doesn't fix what's wrong with the model.

http://forum.notebookreview.com/thr...m-owners-lounge.826831/page-881#post-10900911

And Dell with VP General Manager Azor still wash their hands and continue with thight lipps. Not a single word from them since god know.

 

Some have good experiences some not. I defintely did not. My 51m died and all they said was I’m better off going through dell since they will get me a replacement faster. Hardly sounds like amazing service to me after dropping almost 4K with added HID premiums. Frank Azor took care of me much better than HID did, and they even threw in big upgrades to my replacement for compensation


Sent from my iPhone using Tapatalk

 

Good stuff

 

So here is a detailed analysis of the Lemon 2080 vs the Upgraded 2080, both of which I happen to have with my Area 51m. Let's look at the MOSFETs on both:

Lemon DGFF RTX 2080:


NCP-303151 specs:


Upgraded DGFF RTX 2080:


NCP-303150 specs:


Look closely at the highlighted parts in the specs. So you can see why old 2080s were blowing up! There is a HUGE difference between Vin MAX (30V vs 25V), VSW DC Phase (30V vs 25V), 5ns or below DC Phase (32V vs 25V) and conversion voltage max (20V vs 16V).

Now all of you guys who have RTX 2080s coming, pay close attention to these mosfets. You don't want lower spec mosfets in there as they'll have a greater chance of blowing up under load!

Data sheets for both mosfets for reference:
https://www.onsemi.com/pub/Collateral/NCP303150-D.PDF
https://www.onsemi.com/pub/Collateral/NCP303151-D.PDF

 

Looks like Dell was testing waters and found out through Guinea pigs that more high specced version was needed.

 

Sooo. Who wants to tag Frank?

Anyways, thanks for this analysis. No more guess work needed!

 

is there a difference in part number on your dispatch of the new gpu vs parts list of your old build, or a difference reported when using

is there a difference in part number on your dispatch of the new gpu vs parts list of your old build, or a difference reported in any app when you connected each one?

 

None. Both have same revision number printed on them. Just the MOSFETs and some other parts are different. So at this point, you guys out there with 2080s or looking to buy 2080s can at least ask for units that have NCP-303150 MOSFETS in them.

 

Really dude? After all that I've posted about those "upgrades" from HID, you are still going to defend them? And the fact remains that they never reached out to me to compensate ANYTHING despite me letting them know about my details when their representatives asked me in a DM for that info? I have got nothing personal against anyone but somebody who takes my money and promises me to do a certain upgrade and then screws it up, I will not buy from them again! Period. And there should be no "biases". Nobody should buy from any such reseller unless they publicly apologize for their horrible QC and refund everyone who received half as*ed "upgrades" from them.

 

Have you checked HID website with your account credentials to see if they replied to your query?

 

"Dude", Remaining neutral is not really defending anyone, but to say never use a reseller here based on the two or three cases here vs all the success stories over years - That's not seeing the forest for the trees.

It was mentioned they may be slipping as of late. If so, we'll be seeing more support stories to back that up. Until then, people can still judge for themselves on all past history.

You are justified in your opinion based on what I recall from your posts. But Until I see more than 2 or 3 bad incidents, I am withholding judgment and remain neutral. FWIW, right now I wouldn't recommend the Area 51m to anyone regardless of reseller until these issues of BIOS limitations, burnt components and smoke, dead machines that no longer boot, bad GPU components, etc. are a distant memory

 

And what with the MB power delivery which blows up?

Did you really read this post?
http://forum.notebookreview.com/thr...m-owners-lounge.826831/page-825#post-10898362

You're not exactly fair. Oh’well each to themselves.

 

Of course. That's not even a question bro.

 

Hi guys! Here is my new station in my old house :

 

Okay without any repasting or anything with stock settings during gaming I would get quickly to 81-82 degrees. And when playing longer it would reach 83 and even rarely 84 degrees.
Which is WAAY to high for a GPU that has a Thermal Limit of 87 degrees.

So with the quite some testing and what not with undervolting, this is the result I was the most satisfied with. Temperatures are around 72-73 degrees. And when gaming for longer sessions, it reaches 74-75 degrees.
My Frequency is capped at 1845 and voltage is capped at 862mV.

When the laptop reaches temperatures around 70 The downclock of the turbo boost kicks in, and my Frequency drops to 1830 and even 1815. Most of the time it's at 1815. It's a lower frequency than when my game would run at stock settings at 82 degrees. There it would be more around 1845MHz.
So even though at that specific milivolt, it's an overclock of +135Mhz compared to the stock curve, It is shy from the throttling max performance I would get with my stock settings.

Normally I'd like to set it to 1875MHz, But I think that +135mhz is already a large amount of overclock, so I'm leaving it at 1845MHz

I'm really comfortable with these temperatures. I lost a negligible amount of performance, but gained a significant temperature decrease. I might even push it to 850mV, of course with less frequencies, just to have even less heat. But I will stick with this for the moment. During the almost 1 hours metro exodus gameplay, I had no issues, nor with Heaven benchmark and 3DMark Timespy.

Though my timespy score increased to my surprise, I don't know why. My MHz is lower, yet I got a higher score. Don't know how. a little bit puzzled. Unless I did something wrong on my initial test. Perhaps I will do a new test with stock settings later on. Perhaps my performance didn't drop after all, but increased, although I don't expect that. Unless I still have a lot more to understand regarding undervolting over/down clocking.
This is my new score: https://www.3dmark.com/3dm/35704090

(this was my previous score: https://www.3dmark.com/spy/6938517
I did this one I just got my laptop, after updating every drivers, and the bios)

This is my new curve, which is a manual +135Mhz core frequency offset applied to the whole curve. but then set the limit at 1845Mhz-862mv.


With 875mv and 1875Mhz, I can most likely regain my original performance, but that increases the temperatures with 2-3 degrees. So I don't want that.

NOTE: All tests were done at Performance fan profile.

 

nice.

 

Have a huge favor to ask, if anyone has their machine apart atm, or if they're planning on taking it apart soon.

If anyone could measure the thermal pads for me I would greatly appreciate it. If you could take all of the 1mm pads and basically put them in a square and measure the square I'd be extremely grateful, same with the 0.5mm pads.

I'm just trying to get a rough estimate of what size and how large of a thermal pad to buy for repadding.

I want to order a little more than I need for the moment, as the place I'm ordering pads from is going to take awhile to ship so I dont want to accidently get less than I need, but obviously not too much, as they're expensive and I want to try a specific brand out before I just stock up.

That said, I've been told 120mmx120mm square of 1mm and a 120x120 square of 0.5mm would be enough for two machines, and I've also been told it may not be enough.

120x120 seems to be quite big compared to the average squares that are around 50x60.

 

Hello,

i have an Area 51M with I9 9900k and RTX 2080. I repaded the notebook with Gelid 12wmk Pads 2mm on gpu and cpu and added IC Diamond. My thermals are now nearly a desktopsystem. On Games like BF5 i get max 75 degrees on cpu with 4.7 Ghz on max Settings and on Division 2 about 65-70. On this notebook i woundn't recommend a delid cpu, because the gap of the cooler and cpu is not small. If you delid your cpu you lost the silicon of the heatspreader and the gap between your Cooler and cpu will be higher. At this notebook you need a bit more thermalpaste like ic diamond as on a desktop cooler. i think 1,5x.

Now i have one question, since the new Bios update, my gpu starts throtteling at 75 degrees in every fan profile. I'm absolutely sure it is an alienware command center problem. Does anyone else have this Problem?

This is an avarage run of CB15 with 22 degrees roomtemperature



Here you can see the thermalthrottling



A 3D mark run with thottling...

 

You live in USA or EU?

 

You'll also need some 1.5mm for behind the GPU on MOSFETs and on the left side of CPU socket. You'll not need 0.5mm at all if you get the 1.5mm one. 3 packs of 1mm and 1 pack of 1.5mm FujiPoly extreme 60x50 should be enough for 2 machines.

 

I'm in Singapore.

 

You can use stock pads as reference. Not all laptops have same measure of thickness it'll vary. I use a paper and black sketch pen to see the pressure, its a cheap way but it works or even children's clay can be used to get the imprint.

 

Wrong. I have a delidded 9900K comfortably running without any issues. No height problems. And no thermal problems on either cpu or gpu. And I've never used AWCC for anything except fan control. I use Intel XTU for CPU and MSI Afterburner for GPU.

 

No wonder the support line is slow for us Asians. Its mainly due to time difference.

 

Not the case here. There is a 24x7 helpline and toll free number as well where we can call anytime. I never had a problem contacting Dell during any time of the day so far.

 

They(Dell) route the call anywhere in the world in a matter of minutes.

 

Okay so there are no .5mm

Okay so there are no .5mm pads on the system at all? Or the .5mm that were on the machine were too thin?

Edit: oops didnt mean to quote it twice ha.

 

Has anyone yet run multichannel sound out through the HDMI port?

 

I uploaded the factory image of the Area-51m to my Google Drive if you or anyone else needs it, let me know by quoting this post (don't tag me as I disabled the tagging feature so I won't get notifications)

 

Is there no palm rejection in this current AWCC? Not finding it anywhere.

I keep hitting the touchpad during shooters and it's really bugging me lol.

I dont want to completely disable it though. Just wish you could disable it while in a game or something.

 

It's there in the Alienware Pointing Devices app

 

Thanks Ultra Male!

Also for anyone here who has the 9700k i7. What frequency are you getting in Firestrike?

I can only seem to get 4.6 GHZ no matter what tweaking I do in the command center. I'm supposed to be able to get 4.9 but I'm not even close.

My best total Firestrike score was 19213 with 150 OC on core and memory GPU (RTX 2070). I am being hindered by poor CPU performance. My GPU breaks 22K on graphics but my CPU is under 18k!

I've undervolted in AWCC, set to 4.9, set voltage to all kinds of points. Nothing is changing it from 4.6. Fans on full speed. Temp never goes over 70.

 

always says that

 

Maybe because it's using more than one core? you see, the max frequency isn't usually achieved if more than one cores are in use unless you have set it that way in XTU (if you're using that) which the Alienware Command Center does not allow you to choose the speeds depending on how many cores are active. You'd also have to have a good CPU bin/adequate temps for it not to throttle.

 

https://www.windowscentral.com/how-enable-precision-touchpad-drivers

Did anyone install windows precision drivers for the trackpad yet?

 

looks beauty !!! i am jelous

 

thank you! were years that I wanted something like this ... I come from a Qosmio X500 on a normal table, great computer still works well with its i7-720QM and GTS 250m 1GB GDDR5