*OFFICIAL* Alienware Area-51M R1 Owner's Lounge

What I don't understand is why your GPU can go past 79°C without triggering thermal throttling. You where using BIOS 1.7.3, right? Are you shure you are reading the temperature of the RTX 2080 instead of the iGPU? Is all this happening with the fans at full speed?

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I'm on 1.5.0 bios and I'm reading the good values on Gpu-Z, full fan speed on AWCC.

Edit : I just received Dell technical support answer :

They're advicing me to update the bios to the latest version, even though the technician did see everything with his remote desktop connection : the hard throttling, the performances falling to very low fps...

The tech support is telling me (with this URL : https://www.gpucheck.com/compare/nv...8700k-3-70ghz-vs-intel-core-i7-8700k-3-70ghz/) that the RTX 2080 can only reach 78°c at max, going over, according to him, will "damage the GPU".

He said I should revert back to AWCC default parameters without any AWCC overclocking (poor guy didn't understand I wasn't even overclocking with AWCC, I was undervolting with AfterBurner...

After all that happened with this unit, I'm getting nervous... I think I'm going to ask for a legal action against Dell on this one if I can't have any correct answer... my unit is doomed since the very beginning ...

 

Then maybe the cooler is defective. After a re-paste, the GPU should stabilize at 83~84°C at full load + max fans + cooling pad (or back risen). 88°C not on full load is too much. Don't think the GPU itself is defective because it can't go beyond what the vBIOS tell its to.

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I didn't say it was going 88°c, currently the GPU is reaching 84/85°c on 98% GPU use and stabilizes there going between 1650Mhz and 1590 Mhz of throttling (way better than the 300/600ish Mhz of all the bios versions > 1.5.0 but still throttling :/)

 

Skunks don't change their stripes. In other words...

 

You made it somewhat wrong

Dell to acquire Alienware - CNET
Analysts had been skeptical about the deal when it was first rumored, and some remained skeptical after it was announced.

"I still think it's a bad idea, and a bad fit," said Stephen Baker, an analyst with NPD Techworld. Alienware's customers buy from that company in part because of its image as a technology-driven company that understands the needs of gamers, while Dell is viewed by those customers as a stodgy corporate supplier.

 

Yes... or, as Pepe Le Pew would say...

 

They seemed to get it right for a handful of years before things derailed, then the stodgy corporate supplier came out to play.

 

Maybe I'm just overeacting here... I've been testing PUBG with a 3840x1200 resolution at max details, even though Gpu-Z was showing throttling (THM) to lower @ 1550 Mhz (instead of 1860Mhz before throttling) it was still very playable with 130 fps max, 90 fps min... constant 84/85 °c on Gpu still. CPU @ 75°c.

What are you temperature on full load with heavy games guys ?
Is there any risk for my Gpu running at full load over 79°c like the tech support guys sayed or is this another proof of Dell's fate when they considered this setup can't handle heat correctly ?
Do you think I should worry anymore ?
What's my best bet ?

 

I noticed a lot of Event ID 1000 errors from AWCC, anyone else getting this?

Code:

Faulting application name: AWCC.exe, version: 5.2.81.0, time stamp: 0x5e78d89a
Faulting module name: KERNELBASE.dll, version: 10.0.19041.207, time stamp: 0x746c1866
Exception code: 0xc000027b
Fault offset: 0x000000000010b37c
Faulting process id: 0x2e8c
Faulting application start time: 0x01d61f5697e44ca9
Faulting application path: C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.2.81.0_x64__htrsf667h5kn2\AWCC.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: f7696d08-a28b-46d6-bad0-a3351d1ef609
Faulting package full name: DellInc.AlienwareCommandCenter_5.2.81.0_x64__htrsf667h5kn2
Faulting package-relative application ID: App

 

So I have an utter terrible day today, and I have decided to explode my 9700k just for the LOLs

 

Those temps look okay actually. The 9700K is an under-appreciated chip in my opinion.

 

That's single core. Tried all core stress test at 5.4GHz and the thing was pulling 200W

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Ok. I'm considering selling my unit if Dell doesn't come with good news... :/

My experience was the worst I've ever had with a laptop.... even worse than the Alienware 17R4 I've owned...

This unit never worked as it was supposed to....1 year later it's still a nightmare.... gonna turn myself on a new MSI with RTX 2080 super max-q for work and travelling and built myself a powerfull desktop...goodbye Dell

 

I know this is going to sound stupid, but have you tried doing a fresh windows install? I have had wacky stuff happen to my PCs just because of Windows Updates or even something as simple as LED control software destroyed the WIFI drivers.

 

Yes because the current install I'm running is a fresh one. Btw I think temperatures rising is something purely hardware... I can mitigate it with Msi AfterBurner but only to win some °c and minutes before it's throttlinh

 

So it's not just me...something is in the air today, or the stars are aligned wrong but there's a palpable negativity floating about.

 

Maybe a wrong alignement of the planets yeah.... previous week was perfect for me, this one is AF

 

What's your task manager look like?

 

I don't understand... I've been able to reach 72c at max on GPU and 54c at max on CPU on 3dmark stress test.... by only putting the laptop upside down and having the covers removed ??? Maybe gravity was helping the heatsink to put a good pressure on the GPU... I may still have pads problems... maybe even with the adviced ajustements I've made it's still too thick for the mem pads... gonna try 1mm plus thermal grease... unmount once again and this time..... try with the laptop not upside down...

I'll keep you up to date... it's my last bet

 

Extended warranty

 

Hey, do you think they will make a revised Alienware Graphics Accelerator anytime soon?

 

That actually looks brilliant! If I set my 9700k to x51 is throws a strop. I'm honestly thinking about a new CPU to chance another shot at the lottery.

 

Why should they? Not much have changed in the architectural tech. And Intel is still on PCIe Gen 3. If they did... Only to be able to charge more for no new features.

 

Thank you.
What are these commands for exactly ?

The issue just happened and I think I noticed when it happens.
After ~20 minutes of being out, I did not put the computer to sleep, but the screen turned off itself. (pressing any key or moving the mouse wakes the computer up instantly). After I came back and started to use it again, it began to bug.
I forgot to mention that the issue is not only related to the screen brightness. Any key related to AWCC macros also stopped working...

 

Just saw this on the Dell website under the Area-51m Drivers: Dell Security Advisory Update - DSA-2020-059

Any idea what is this?

@Mr. Fox @Papusan

 

Wtf is dis?! Smells rotten, not installing.

 

Life was hard before the viruscalipse. Some people can take hell for so long.

No, you don't want to +150mV your CPU for a few MHz.

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Seems to be a patch for a security vulnerability if you restore using a Dell OS recovery image...

----
DSA-2020-059: Dell OS Recovery Image Insecure Inherited Permissions Vulnerability

Affected products: Dell Client platforms licensed for Microsoft Windows 10 restored using a Dell OS recovery image for Microsoft Windows 10 that was downloaded before December 20, 2019

Details: Dell Client platforms restored using a Dell OS recovery image downloaded before December 20, 2019, may contain an insecure inherited permissions vulnerability. A local authenticated malicious user with low privileges could exploit this vulnerability to gain unauthorized access on the root folder.

https://www.dell.com/support/articl...e-inherited-permissions-vulnerability?lang=en

 

Its all explained on the page you linked..
There is a security fail on the recovery image, some zero day/exploit was found, it's an update to the recovery image so when/if you use the factory recovery you don't start with an already exploited system..

 

Ah OK, did you have to overvolt to achieve those figures?

Why are your temps so good at x55? I still hit 90's during gaming but its a brief spike as the average temps are around 60/70c depending on the game.

 

Be careful lads. There's that plundervolt exploit fix they're pushing that will lockout your ability to undervolt forever. They pushed it already on the M15 and M17

 

This is what I was also advised on the ESET forum: https://forum.eset.com/topic/23453-dell-security-advisory-update/?tab=comments#comment-113465

note sure if this has anything with @Always_Wipe wipe said though as this isn't a BIOS?

 

Nope. And, the coolest part of that is...

Spoiler: Drum-roll, please...

I think this applies to most things that most laptop manufacturers provide for download... especially Dell. If you need something downloaded and installed from the OEM in order for the system to function correctly, that's just messed up. **shakes fist in disgust at AWCC UWP cancer feces**

Agreed. I think it's smart to say no and not even bother to investigate it. Waste of time. And, I'd say there is a strong possibility of that Plundervolt nonsense having something to do with it. Everyone needs to be on their toes to keep all of the mitigation filth away from their computers if they want them to keep working correctly.

There are ways to distribute a firmware payload without involving BIOS updates. The Redmond Mafia does it all of the time, as do Intel and NVIDIA with cancer payloads of micro-firmware bundled with drivers. They install silently and nobody knows it is happening. I suspect the same happens with AMD and other types of drivers beyond what we would like to imagine.

 

Yes, and that was a single core stress test. Anything more than that and the system crashed. Maybe pushed to +200mV overvolt it could be stable, but that's quitte extreme. Tried reducing to 5.4GHz, and it was possible to run a very short stress test all core, but it was hitting the 200W power limit. Somehow tempted to go for a run and break the Time Spy record for this config.

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Can anyone who currently has the 2933mhz ram post a picture of the ram so we can see the exact model of the ram? I want to upgrade my ram but I want to make sure I get the same sticks. Thanks in advance!

 

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Yeah I figured - just saying for 90% of the people who would ever buy an AW Area 51M, its more than enough for what they will use it for.

 

Ok I've got my answer... Huge facepalm...

See guys I've got an interesting information for you, if you're now aware of this right now : it's about the way you should put your Area 51m, on a desk or a cooler.

In my case my laptop is sitting over an arm tied to my desktop this allow me to use it in a 3 screen setup.

Ok, until there no problem... this is the setup I had until I've tried some things tonight... :



As you can see the laptop is quite sitting at a 45°c angle with the arm... (I even increased it recently...).

Just before trying to do the "last chance" dismount and changing pads once again, I've decided to conclude one last test with the laptop standing casualy on the desk with just handmade pads with thick rubber parts I had at home (and btw I desactivated Msi AfterBurner to do a "full AWCC test")... guess what ?

3Dmark stress test passed... yeah with still 86°c at max (but no undervolt of AfterBurner ...) but this time with quite no throttling... right after I ran PUBG with 3840*1200 full details... same ! no throttling... and temperature standing between 85 / 86°c ...

Right after I ran a small 3dMark Time Spy :





Then I changed the angle of the arm for the computer to this setup :



A small difference that makes a huge change...

Now I can test with AfterBurner turned on to improve temps

Conclusion ? :

 

Yeah bottom ventilation for laptops is important, especially this one. Even though the coolers are side blowers there's still a large amount of heat dissipation happening through the bottom grills.

I bought this a while ago and it has been working out really well. Will serve a secondary purpose as a Nexdock station once the Touch comes out too haha.

https://www.amazon.com/Homder-Multi-Angle-Adjustable-Heat-Vent-Compatible/dp/B07YJX4Q7X

 

Sorry if this has already been answered but has anyone got the Valve Index to work with the Area-51m?

sidenote; my order keeps getting delayed, ordered on the 16th of last month. Dell is trying to tell me that there is a shortage of 300 watt power supplies...

 

I don't think anyone has their A51M ram at higher speed than 2400Mhz.

I do want to see who has above ram speed though. Someone need to buy the one with higher ram speed. lol

 

@Macaiden I think this shows RAM at faster speeds, I could be wrong though. I wasn't able to find anything with the data provided.

Page 7 first comment - http://forum.notebookreview.com/threads/alienware-area-51m-undevor-and-overclock-guide.830857/page-7

 

Its sad were on page 2091 and we still dont know what speed the ram can go to.

 

Definitely 2400mhz, unless Dell sprinkle fairy dust on your motherboard before it leaves the factory.

 

I think im going to change my pending order which im sure will push my delivery date back at least another 2 month to the faster memory and hope for the best. I need the faster memory speed as Im competitive gamer.
ps: are you guys being serious that if you buy the faster memory you dont actually get the faster speed?




Sidenote; thinking about buying a custom mechnical keyboard, LINK.

 

Ran 10 consecutive Unigine Superposition Benchmark as a stress test :

Final Results :



Msi AfterBurner Curve&Settings :

 

I'm asking Umar on Twitter about RAM over 2400Mhz, I'm taking the opportunity he has answered a recent tweet of mine

 

Very interesting this comparison of Jarrod's Tech between 2666 vs 2933, the only game that seems to really benefit from the higher speed is PUBG

 

If you buy the faster memory configuration from Dell you should get the 'as sold' speed. Unfortunately, the rest of us who bought it on the promise of eventually getting 2666mhz seem to have been sold up the river. I have 2666mhz RAM installed and doubt I'll ever see those speeds.

 

I closed the tab in disgust after noticing some games are purportedly slower when using faster RAM. This obviously means his methodoogy is grabage, and you just see the variance in individual bemchmarking results. Jarrod evidenttly has no idea what variance is, and just puts those clearly idiotic results on a chart without giving it a second thought. Job done!

That said, I wouldn't expect most games to show a large performance improvement, unless they are CPU/memory bandwidth bound (and few are?), so the earlier claim by a "competitive gamer" that.he needs faster RAM is interesting.