*OFFICIAL* Alienware Area-51M R1 Owner's Lounge

If ur past return , I doubt u can get a refund

for paste . Some use Kryonaut and some use phyoba nanongrease or something like that

some also use Liquid metal for maximum thermal cooling

ugly

 

is safe to buy from HIDEvolution ? because i read some post from other user says just order from dell befause many unit from HID is refurbished unit or rma unit that the fixed it sell and sell it again to new customer, is that right ?

 

The monitors I like , the Aurora is ugly

HID is safe , u can however decline their thermal upgrades and do them urself to be doubly sure

 

I liked the look of the keyboard, is that one already available to buy?

 

i just got the 970 pro 1tb, which of these partition should i copy to make a clean install?

 

HI,
I have received my new 51M last week, spent some time over the week end on it and I am loving it. Super fast, temperature acceptable (I guess): 65c for the GPU (2070) and 85c for the CPU (i7-9700k) at full load; the screen is very bright (IPS-144Hz; G sync), colors are a bit flashy to me but I will get use to it.

Only one thing is bothering me though, that's the Alienware software suite, it keeps asking me for a critical updates that never install (I finally was able to install almost all updates but the OS recovery by uninstalling / reinstalling some Alienware programs), but the worst experience was with the Command Center, it has a memory leak apparently documented for 5 months and still not fixed, and it keeps crashing and re installing almost every 2-3 reboot. Fan speed control is hardly working, after a gaming session the fan don't go back to a slow mode (default system set to balanced) I have a to set up the system to quiet, sometime it works, sometime I have to reboot the system just to have the fan not running at 80% . This is quite a pain, I am thinking using a third party software just to control fan speed as a function of the temperature, too bad because I liked the idea of one profile per game in the AWCC ...

 

I like that "portal" look.

If you go DT who will convince me to uograde my purchases?? I'll be lost.....

 

Just got a GT75 with 8950HK, RTX 2080 , 32gb 2666mhz ram and native 4k monitor at $2600 and sold my area 51m with 9700K and RTX 2080 for $3250.

Native 4k monitor is more important to me.

 

Goood deal. Let us know what you think.

 

Area 51m is better in terms of size and gpu performance. GT75 has a better keyboard and monitor (4k).

The guy sold me his GT75 has barely used it and sold at a big discount with 20 months warranty. That’s why I can’t refuse it.

I hope there will be a 4k model for Area 51m soon and support for faster ram, then I may buy a new Area 51m.

 

you buy from HIDevolution ?

 

@MrFreeze_Van that memory leak was the sole purpose as to why I uninstalled that junk.
It seems as dell really doesn’t care, why make such a good system (hardware upgradable) but not work on the software to go with it.

This is one reason why people buy apple, they integrate both seamlessly, it surprises me that other companies just can’t do it. Well.... others can do it better than dell

 

And what third party software can control the fans?

They buy it for the design. Thinner and slimmer the better. Only reason buddy

 

Do you notice its 4k screen a 17 inch screen? I have never actually seen a 4k.laptop.

Some people use them for legit audio proposes.... BUT lets be honest most people buy it becuse its a status thing.....

 

4K on a 17inch screen is horrible, useless really.

 

I have just mounted two separate 32gb hyperX kits, is there a difference compared to a 64gb kit? apparently the system is working properly

 

Of course you would spot the difference, 1080p looks muddy. Basically I never play games on area 51m without connecting an external 4K monitor. (Sometimes I play light games on my 1070 max q Zephyrus S on the go)

I think RTX 2080 is far overkill for a 1080p monitor even its 144/240Hz, but nowadays not many laptops come with a 4k monitor.

I believe because ppl prefer higher refresh rate for competitive games?

No way, 1080p is much more horrible

 

Hello guys, I encounter a strange problem today. I ran a Dell diagnostics and it returned this issue below:



After investigated the id, this issue is related to "JHL6340 Thunderbolt 3 Bridge (C step) [Alpine Ridge 2C 2016]". Then I go to Windows, check the Device Manager, section System Devices, it shows the Thunderbolt driver is working fine.



But when I check the bus information from HWinfo64, the pcie lane is only x1:



The funny thing is after 5 minutes later, the Thunderbolt driver is disappeared from the Device manager:



And the HWinfo64 data display different information, but the pcie lane is x4:



But every time I run the Dell diagnostics, it always throws pcie degraded issue on the Thunderbolt port. I don't have the portable hard drive using the thunderbolt port so I cannot test the actual speed. I'm wondering this is normal behavior or the thunderbolt port is faulty. Did anyone have this issue? I tried searching on this thread but no result found. My laptop is 9700k, rtx 2080, and the Intel UHD 630 is working fine. Thanks in advance and have a nice day.

 

I've got....

17.3" 1920x1080 Precision M6700
13.3" 3200x1800 XP3 13
11.6" 2560x1440 XPS 11

I'm 56 years old and wear reading glasses. I can see individual pixels on the 1080p screen and I run the XPS machines at 100%, no scaling. I much prefer the high resolution experience. 1080p annoys me. It is crude, ugly and cannot display sufficient data (e.g. Multiple browser windows) at once.

For gaming I totally understand that 1080p is well suited, due to refresh speeds and the limited value of fine detail in fast paced shooters, but this machine has potential for so much more. If it had the option of a 4k screen (preferably OLED) I would have bought one months ago.

I only play one game and 60hz is ample for that. For video and photo editing I want power and resolution. Alienware are completely missing a trick here. There is an untapped market.

 

i had both systems, i decided to keep the GT75. better screen, keyboard, sound, GPU overclocked is better, Storage slots 14TB is inside it now, more usb and with some modifications 4.7Ghz all cores with max temp 76 OR 4.8Ghz all cors and 82 max temp and 58 for gpu. is a great machine.

 

Asus only supply 4k monitor in mothership, MSI only have 4K monitor in GT75/76

For the less powerful laptop with gpu like 2080mq in aero 15 oled, I won’t consider it as 4k gaming laptop as the gpu is too weak.

I guess most ppl want full hd at 144/240 and leave the 4k market as niche.

I used to play either 4k 144hz or 5k 60hz with my desktop pc, that’s why I can no longer play in full hd.

Me too, owned the area 51m for 4 months and just bought GT75 for a week and I decided to keep the latter.

Better screen, faster ram, better keyboard, more storage slots (now having 3.5TB SSD and 1TB HDD).

Having you mod your GT75 with liquid metal? Your temperature seems much better than mine.

If Dell offer a 4K area 51m, would you try it?

 

I used liquid metal, copper pad shims and replaced all thermal pads plus I did the bottom holes modification the same hidevolution do. No even 4K Area 51m not interesting for me.

 

Area 51m is lighter, thinner and have better design, but charging such a premium without xmp for ram, 4k monitor just not acceptable.

It has been 6 months from launch, right? Where is xmp for ram?

 

You can't add XMP support if the MB ain't sufficient or designed for it (Dell themself said the MB is designed around 2400MHz ram speed and not Intel's specs). If it was we would see it would uttilize faster ram from the launch. In same way as AMD won't support PCIe 4 on pre-X570 although it may works (lack of clarity on which motherboards could reliably run PCIe 4.0 would cause confusion in the market). The signal quality on the MB traces/paths is most likely not good enough for faster memory.

 

Even with ram OC unlocked, wouldn't they get a fair chance to go beyond spec 2400mhz? Clevo machines support up to 3000mhz spec afaik, but you still see mad scientists like @Johnksss and pushing 3700mhz ram.

 

Umar said that they still working on that.

https://twitter.com/aw_umar/status/1160254411081420800

 

I hope it works out. Having an uncapped ram speed would be interesting, but it would also be somewhat "luck of a draw" for who can attain what ram speed. As quality of traces will vary from system to system. Which might lead to people who can't hit those speeds feeling kinda ripped of.

 

It’s been more than 6 months after launch.

Other laptops are supporting 2666 by default and not to mention Clevo...

If it is a budget laptop, I’m fine with it. They are charging 4-5k on a laptop and frankly I didn’t expect it’s locked at 2400mhz when I made the purchase. (Sorry for my impulse purchase)

 

I always look on specs sheet under my Due dilligence. The specs was out even before the model was ready for sale...

 

Finally my laptop is PORTABLE now ....



The laptop will be up for sale now. I'm making a for sale thread atm.

 

As did I. This may be part of the issue. Is it a failure of dell for not being clearer...or the consumer. I think a bit of both.
These driver issues are ludacris. DELL is what...the first or second largest PC co?

 

if you ahve something like afterburner running, you will have basically disabled optimus.

 

Tried installing AX201 Intel wifi Bluetooth adapter. When swapping with the original one notebook won't boot. Powerbutton with led shows 2 red blinks and one blue and repeat...
Put original adapter in and everything is running smooth again. Pls help. Anyone here already running the AX201 successfully??

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Also tried a hard reset by disconnecting Battery and cmos battery! TPM disabled. No boot with AX201...

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Well, Dell will replace the entire screen assembly because of my dead pixel. I hope with a new one, not a refurbish
Hope the new one will be a good a version like the first one (panel correctly centered, almost no light bleed, close to Oled in term of colours...)

 

are the antenna cables connected correctly, exactly like it was with the original card

 

No, because the white and black triangles on the AX201 are rotated 180 degree compared to the original. So I attached the black antenna to the black triangle and the white one to the connector with the white triangle, like advised in different YouTube videos. But the antenna cables are indeed connected the other way around compared to the original. I fear the AX201 is incompatible, at least with bios 1.5.0 which I am on (and for sure stay on until there comes a new non throttling bios). Maybe the pcie protocol based AX200 is the way to go....

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Anyway I will put the AX201 back in tomorrow and swap tha antennas around, meaning use the same order as with the original card. Maybe the black and white triangles don't have a meaning or the colors are used differently for killer and Intel cards..

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I'm sure someone mentioned this earlier in the thread that either Intel or Killer cards swapped the positioning from the norm, will try and find the post.

@bsch3r - the above is what I found on page 1067, not sure it'll actually be any help, sorry.

Heres the page: http://forum.notebookreview.com/thr...-owners-lounge.826831/page-1067#post-10910191

 

0h boy, now I have the proof. Main and Aux has different triangle colors on Intel and Killer... However, wondering if attaching the antennas the wrong way could really hinder the 51M from booting up... I rather suspect the notebook not supporting CNVi Interface of the AX201. I will find out tomorrow and report back.

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Hmm... The error light pattern 2-1 indicates that the CPU has a problem when the AX201 is inserted. I am not very optimistic regarding the 51M and the AX201. The notebook should start up even if the main and Aux antennas are connected the wrong way...

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It's saying CPU problem as the m.2 pci lanes connect to the cpu. That wifi card IS NOT supported on the Alienware then, sorry to say that bro

 

Maybe with a future bios version that brings also 2666 MHz ram support with it. It might only take a couple of years for Dell to sort it out

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With R2

 

yeah there is no way I’m going alienware, this was the last time, unless they surprise me with something better than the 51m with no blowing up issues

 

Each new gen, new issues

 

Connect it the right way , the coding is different from the stock to the new AX chip


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Get the 1650x , I use it and others do as well


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My next try will be the conventional AX200 then.

After that my 51m will be tortured badly:
Repadding, Rockit 9th gen copper heat sink after ihs removal and conductonaut on cpu die, copper ihs inside and outside and 2080. Sealing with kapton tape, red nail polish (it has to be red ) and a soft gelid thermal pad wall.
... And then of course the wait for the inevitable blow up.

If it does not blow up by then I will shunt mod the 2 Panasonic shunt resistors on the 2080 board like I did last time with my desktop Titan Rtx and wait for the inevitable blow

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Be wary dell employees maybe looking at this thread

I did the shunt mod on my blower cooled rtx 2080 and let’s say things didn’t end so well lol

 

Dell **** support is refusing to replace the unit stating they will replace the scratched/damaged components and use "white glove treatment." They also called the issues "additional issues."

They never did anything to fix the ssd issue stating they tested ssd's in the system in the repair center and that it worked fine. They sent me config images and told me the ssd's i was using may not be compatible with the system. (eg. they blamed the customer--me--for the issues) I don't know what to do anymore. I scheduled for upper management to call me within the next 24 hrs. Hopefully upper management understands customer support is to resolve and support customers, not blame them for manufacturing defects and damages caused by poor repair service.

When I pay for prem. support for 3 years, they should ALWAYS use white glove treatment.
@hmscott

 

Don't get stressed brother, Dell always does this. It depends on your luck I think. Be patient and keep demanding politely and they'll replace your unit. Also, keep bothering Twitter support, I've found that this is the best way to get what you want these days. The trick is to be patient and not give in.

Sent from a Galaxy S9+

 

I'm not on twitter... anyone know who replaced Azor or holds a similar position to Azor that I might be able to reach out to to get this resolved?

MSI never treated me this way lol