The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Problem with alienware 17R3

    Discussion in '2015+ Alienware 13 / 15 / 17' started by F3nix!, Aug 20, 2016.

  1. F3nix!

    F3nix! Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    6
    Hello everyone, I have a problem since five days ago, when I try to turn off the computer takes a very long time between 5-10 minutes. and later turn on it's normal, but I check with bluescreen program and show Driver_state_power_failure and ccleaner show memory dump ... it is something related ?? as you can solve?

    P.S: I have windows 10 aniversary update... and I7 6700HQ, GTX 970m, 8gb ram. and HDD
     
    F3nix!, Aug 20, 2016
    #1
  2. cruisin5268d

    cruisin5268d Notebook Evangelist

    Reputations:
    51
    Messages:
    487
    Likes Received:
    119
    Trophy Points:
    56
    What BIOS version?
     
    cruisin5268d, Aug 23, 2016
    #2
  3. F3nix!

    F3nix! Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    6
    1.2.8
     
    F3nix!, Aug 23, 2016
    #3
  4. ZeneticX

    ZeneticX Notebook Evangelist

    Reputations:
    16
    Messages:
    316
    Likes Received:
    238
    Trophy Points:
    56
    Just need to double check, what WLAN card do you have and the driver version?

    Do you have any problems with your WLAN card lately eg: random disconnects?
     
    ZeneticX, Aug 23, 2016
    #4
  5. DrewN

    DrewN Notebook Evangelist

    Reputations:
    106
    Messages:
    503
    Likes Received:
    24
    Trophy Points:
    31
    A couple more questions....

    Which Nvidia driver version are you running?
    Do you use the Graphics Amplifier? If so, which version of the software are your running?
     
    Last edited: Aug 23, 2016
    DrewN, Aug 23, 2016
    #5
  6. F3nix!

    F3nix! Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    6

    killer network last driver Version: 1.1.62.1727 , yes, when disconnected from a network displays a window dialog
    Nvidia too last driver 372.54
    not use Graphics amplifier.. but the dell page download the last driver yesterday 3.0.7
     
    F3nix!, Aug 23, 2016
    #6
  7. ZeneticX

    ZeneticX Notebook Evangelist

    Reputations:
    16
    Messages:
    316
    Likes Received:
    238
    Trophy Points:
    56
    Ok I'm highly suspecting the latest Killer driver is causing some issues now. Right after updating sometimes my wifi will just randomly disconnect and my WLAN card will be disabled, enabling it from network manager won't work, it will remain disabled. If i choose to restart it will take a long time, stuck at the shutting down loading screen, and end up with a BSOD with driver_state_power_failure error. I'm not even on the Anniversary Update yet.

    Will roll back to the previous driver today and see how it goes
     
    Last edited: Aug 23, 2016
    ZeneticX, Aug 23, 2016
    #7
  8. F3nix!

    F3nix! Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    6
    yes a same problem!!! ok,,, ok I reinstall other driver! , thanks you!
     
    F3nix!, Aug 23, 2016
    #8
  9. ZeneticX

    ZeneticX Notebook Evangelist

    Reputations:
    16
    Messages:
    316
    Likes Received:
    238
    Trophy Points:
    56
    Do report back if it solves your problem, I'll do the same.

    In the mean time I will open a new thread to see if this is a wide spread issue (driver related), or just an isolated case (various contributing factors)
     
    ZeneticX, Aug 23, 2016
    #9
  10. F3nix!

    F3nix! Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    6
    it's the last killer network driver!!! ****ing driver.... I install KillerSuite_1.1.59.1701 and work fine!!! ... thanks for the advice!
     
    F3nix!, Aug 23, 2016
    #10
  11. DrewN

    DrewN Notebook Evangelist

    Reputations:
    106
    Messages:
    503
    Likes Received:
    24
    Trophy Points:
    31
    Excellent!


    Sent from my iPad using Tapatalk
     
    DrewN, Aug 23, 2016
    #11