The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    How to confirm keyboard keys are dead?

    Discussion in 'Accessories' started by mwake, Mar 14, 2017.

  1. mwake

    mwake Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    8
    Trophy Points:
    16
    My laptop keyboard has starting acting weirdly. A few months ago the number lock light stopped working but still everything else was ok.

    However last night the "x" and "shift" keys have stopped working and are unresponsive.

    I could order a new keyboard but I just wanted to know if there is any kind of trouble shooting tests I could carry out to confirm that they are dead before buying new a new keyboard.

    My laptop is Toshiba Satellite S50D-A

    Many thanks for any ideas given.
     
    mwake, Mar 14, 2017
    #1
  2. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    Unless it's a software issue (malware?) you can try re-seating the ribbon cable that attaches is to the motherboard. It could also be that there's some dirt and grime under some keys making them unresponsive. They do just fail sometimes though.
     
    kosti, Mar 16, 2017
    #2
    mwake likes this.
  3. KLF

    KLF NBR Super Modernator Super Moderator

    Reputations:
    2,844
    Messages:
    2,736
    Likes Received:
    899
    Trophy Points:
    131
    Plug in usb keyboard, if there is a software issue then it should not work either.
     
    KLF, Mar 17, 2017
    #3
    mwake, Peon, Spartan@HIDevolution and 2 others like this.