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    Problem with razer diamondback mouse

    Discussion in 'Accessories' started by themanwithsauce, Jan 18, 2008.

  1. themanwithsauce

    themanwithsauce Notebook Evangelist

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    Okay this just started occuring after about 6 months of use - it is randomly cutting in and out. The blue light inside the mouse dies, I ehar the windows "hardware disconnected" sound then after about a second the "hardware detected" sound goes and my mouse lights up again. It is in the same port it has always been in, a usb 2.0 port in the back of my computer. I tried it in all the other ports and it does the same thing. I have not installed any driver updates since day one but since this problem just started happening today I fail to see how a driver problem could be the cause. The USB cable itself appears in great condition with no dirt or damage visible except for maybe a few cosmetic scratches on the connector itself but nothing capable of causing this.

    Has anyone else had this problem
     
  2. Ayle

    Ayle Trailblazer

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    Does it do that on another computer?
     
  3. themanwithsauce

    themanwithsauce Notebook Evangelist

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    Don't know but all my other usb devices are working perfectly
     
  4. Nocturnal310

    Nocturnal310 Notebook Virtuoso

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    the PnP Windows Device driver might be the culprit...
     
  5. themanwithsauce

    themanwithsauce Notebook Evangelist

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    Yeah now it no longer works at all for more than like 5 seconds

    UPDATE: Just installed fresh drivers, no response from mouse at all. I also noticed that by fiddling with the usb connector when it's plugged in I can get power to the mouse for a split second. I think that might be the problem. See my mouse isn't even getting power so it can't be recognized Is there anything I can do to try and fix this? There's no dir in the connector so I can't see how that would be the problem.

    I might just go out and buy a new mouse anyways...
     
  6. Nocturnal310

    Nocturnal310 Notebook Virtuoso

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    I had posted a hotfix to fix that problem...
    Do u use Vista?
     
  7. themanwithsauce

    themanwithsauce Notebook Evangelist

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    yes, where is the post with this hotfix, I will give lots of rep if it works
     
  8. Tuanmai

    Tuanmai Newbie

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    i've run into a similar problem with this mouse i was wondering if anyone could direct me to this hotfix or a solution please
     
  9. lord_shar

    lord_shar Notebook Consultant

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    I had something similar problems with an older Diamondback. It turned out to be a pinched wire break caused by using Razer's neoprene mouse bag. Stuffing the whole mouse + wire in that small case caused the mouse cord to get repeatedly pinched at the base of the mouse, eventually breaking the internal wire without any marks on the outside cable housing. Razer replaced it under warranty once I sent in the pictures of the mouse showing no external damage.