just to make a note on a bag company.. solo (us luggage)

i have to say they are now one of my top choices of any company out there as well as slappa is. i myself am THRILLED with the support i have received from solo. i contacted them about a bag i had that my wife was using (we actually own 2 of the same bag one black on olive) called the "at ease" messenger bag. this is simply a fantastic messenger bag and one of the nicest i could find anywhere. the bag my wife was using was nearing 1 year old and was having some major issues. the handle was coming separated as well as the shoulder strap and the velcro that go over the laptop section had almost totally fallen off.

these have a 5 year warranty which i now know they WILL STAND BY!!!

i deicided to contact solo because mine (the olive one) was not showing these issues. they emailed me back WITHIN 12 HOURS and told me they would do whatever it took to help me. me at first having a yeah okay we'll see attitude...

i explained that my wife uses this daily and it would be impossible without buying another bag for her to send it back ahead of time. the solo rep got back to me and explained they knew there were some quality issues on some of the ones out there and they have been fixed now..

i was given a pre-paid label and a new one was already shipping out to me as i was reading the newest email.

i have to say this was a huge surprise and the only other company bag wise i ever had take care of a issue this way was slappa. so be sure to know if you buy a solo bag and have a issue in the 5 year warranty time know they will take care of it for you. i got a no questions asked attitude from them and they didnt even blink at taking care of the issue.

and to add this is ONE OF THE NICEST MESSENGER BAGS I HAVE EVER USED.

im currently writing up a review of the bag and will post it with pics when it is finished.

so thanks for reading this and feel comfortable about buying solo bags!!!!