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    very important ms update for microsoft mouse no sleep issue

    Discussion in 'Accessories' started by zfactor, Dec 22, 2008.

  1. zfactor

    zfactor Mastershake

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    i have been seeing this come into my shop and reading a ton about it lately online and i have been suggesting a fix and it works for those that have this specific issue..

    if you have used any microsoft wireless mice that installed as a hid mousethis may be for you. this generally pretains to wireless products but ive seen it from a few wired mice.

    the computer will no longer sleep or go into screen saver or hibernate mode it will simply sit there on the windows screen.

    ms released quite some time ago a fix for hid products and it needs to now be installed. this usually will some via update but ive seen a lot of people lately who did not receive the update or for those who do not do auto updates.

    ms says this is from strictly a wireless pointing device but as i said ive seen a couple of cases from a wired version im not sure why but this same fix solves that issue.
    http://support.microsoft.com/kb/913405

    im sure this has been mentioned before but ive seen it a lot lately from my customers again for some reason and have suggested it a number of times online and it has resolved a lot of this type of issue for those that have bought a ms mouse....
     
    zfactor, Dec 22, 2008
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  2. Cin'

    Cin' Anathema

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    Thanks Z...This is great info', and I will have to try this on my MS BT 5000..if needed :D

    Cin ;) :)
     
    Cin', Dec 22, 2008
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  3. PhoenixFx

    PhoenixFx Notebook Virtuoso

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    Yeah, I think this was mentioned before… but no harm in reminding :). In fact I too had the same problem with my previous MS Laser 6000 notebook mouse.
     
    PhoenixFx, Dec 22, 2008
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  4. zfactor

    zfactor Mastershake

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    yeah this just fixed another no sleep issue in the sager forum as well this issue sucks and should be auto prevented by ms..
     
    zfactor, Dec 22, 2008
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  5. Cin'

    Cin' Anathema

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    I agree..that Auto Preven...should've been taken care of by MS.. :(
    Hopefully, they will learn from this!

    Still like my Mouse very much, though!


    Cin ;) :)
     
    Cin', Dec 22, 2008
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