The Definitive Guide to Acer Aspire Gemstone Blue Throttling Issues

Hi, here is the image you asked:



I hope this help you

 

Your image proves that Chipset Clock Modulation works correctly on the Acer laptops. Dell uses regular Clock Modulation on their laptops. Both laptops use the exact same Intel chipsets but do things a little differently. Thanks for posting that image and clearing this up.

If you have an Nvidia GPU you can edit the ThrottleStop.ini configuration file and add this line:

GPU=1

and for ATI GPUs use

GPU=2

 

You're welcome. I have an nVidia GeForce 9500M GS, so I can activate this function? And what does this function do?
Thanks.

 

When you add the GPU=1 option, ThrottleStop can be used to monitor and log your GPU temperatures as well. A lot of laptops have sky high video card temperatures so it's a good idea to monitor them once in a while to make sure your cooling fan isn't getting clogged up. Laptops need to be disassembled once in a while to be properly cleaned out.

ThrottleStop also keeps track of your minimum and maximum GPU temperature so when finished gaming, click on the GPU button and see how hot your video card was running while gaming.

 

Hello,
my probleme is a reboot when i use quickpar, it shutdown computer.
i have tried ortos and it shutdown about 30 seconds with ThrottleStop enable,
my question how setting it ????i don't uinderstand everything !!!
my computer : acer 8930g, quad 9000, 4go ram , 9600gt bios : 1.20
thanks

 

Thank you very much for this thread!!


I fixed a problem I had for months on my ACER 8930g !!
I thought I was a temperature problem, I cleaned the ventilation a lot of times but the problem persisted!

ALL the forums say that it is a problem of the graphic card (nvidia 9700Mgt) that gets "overheated"... Finaly that's not true... It's the throttling issue, but people are advised to sent back their laptops to ACER for a service!!!

Now I have NO problems, my games run 100% normally and my systems never slows down...


Thank you! (it's my first post here)

 

That's great news ntsili. Go to all those other forums and tell them about ThrottleStop. Locking chipset clock modulation at 100.0% is like a miracle for Acer laptops that use this throttling method. Shame on Acer for not properly fixing this.

I just found a major bug with RM Clock today when using it with a Quad core CPU.

http://forum.notebookreview.com/6255038-post868.html

 

I see my good friend is still hard at work with this great program
I feel kinda clever now for trying it out on Acer...us girls aren't always stupid...shame the men didnt listen sooner really...I was gaming weeks and weeks with no throttling while everyone was having problems...Its funny now haha...Oh well you all got there in the end.
Keep it up Kevin....great stuff.

Sophie.

 

been using throttlestop for weeks now but i got a new problem on my acer 6935g. it never throttles but the laptop gets very very hot when gaming! after a about 30-45mins of gaming my laptop feels hot and turns off w/o any warning! any solution to this?

 

Have you cleaned out your fan intake and exhaust ever? Might be a good place to start.

 

yep, already cleaned it but still the problem persist.

 

tried playing w/o the battery. my laptop never gets super hot and it doesnt turn off.

weird.

 

Hi

I have an Aspire 5536 which has this dreadful throttling. I tried all these programs but as it's an AMD based PC none of them support the CPU.

I ran speedfan to see what the temp was, and idling it was 70°C! When playing games it was 80-90°C! crikey, no wonder it wants to throttle, these things run very hot. It's not dust either as it's pretty new and clear, I blew it out nontheless.

What I then did was go into Wndows 7 (Vista has this too) power options, change plan settings, change advanced settings. Under processor power management there are settings for minimum and maximum processor state (either side of system cooling policy, which should be active for powered). I changed these two settings to 90% to see what effect it has.

Bingo, the system now idles at 53°C and hits 70°C under gaming load. I now have zero throttling problems. Running at 90% seems like a very good trade-off to me so I didn't bother tinlkering further. I dare say you can get a bit more performance out of it, or cool it further if needed.

Sorry if this info is posted elsewhere, I haven't been able to find it.

Cheers

 

Hello Sandpit, and welcome to the forums!
That's not the most optimal solution, but as you mentioned, what's posted here is for Intel-based systems.

It does sound like your problem is actually legitimate in terms of temperatures. When was the last time you cleaned out your fan intake and exhaust?

 

It's a fairly new lappy and I also blew it out to make sure there was no dust as soon as I measured the temp at 70°C idle. I believe it's how Acer designed it, it has very poor airflow through the case and searching around I have learned that 60-80°C is common and normal for this model, looks like there have been corners cut in the design. I wonder what temperatures people get when experiencing the throttling, it might be the first step to solving this because, as in my case, the throttling may be genuinely needed (though still rather over-zealous when it happens).

The 5536 a pretty high spec lappy (for the money) anyway so knocking 10% off the performance is not really noticeable. The GPU performance isn't affected and that's generally the limiting factor for gaming performance, so while not optimal it is a pretty ideal solution in that it works well, doesn't require tweaking dangerous settings with bespoke hardware apps and in theory should work for any Vista/7 system.

I was surprised that a small cut in performance made such a big drop in temperature, I was expecting to have to cut it a lot more.

 

I used to have major overheating problems in my old acer and it regularly reached 90oc and idled around 70.

I found that using a heatpad with fans built into it dropped me down to 50 and 70 and made a massive difference for only around £10.00 its well worth it.

However 90% may seem ok but for instance if your running 3ghz 10% is 300mhz!

 

I looked into a cooling pad but the problem with this model is that there is just an intake opening at the front and an exhaust vent at the back. The underside is sealed! There is a preformed grill where the hot spot is but it's sealed. I've noticed this post on the forum where someone has cut this out and fitted an open grill to vent with good effect, but obviously voiding the warranty.

 

The problem is getting the hot air away from the laptop and yes if you only have small vents front and back that wont help much. There are also cooling pads which actually cool the laptop through the base but these are the bit more expensive. Cutting holes is never a good idea however I noticed a massive difference by removing the gauze covering the exhaust vents on my 6920G but that would mean opening her up. Maybe try contacting the manufacturer and see if they are aware of this, they may be able to supply you with a replacement base with vents.

 

I've been doing a bit more fiddling and bench marking.

The Windows processor management is a blunt tool. Turning it down to 90% made the cpu and memory performance drop by about 40% Fortunately the 3D graphics were only marginally affected which is why game performance stays reasonable. I tried different settings and was surprised to find that they din't make any difference whether it was 40% or 99% it seems that Windows only has two modes on the processor management 100% or less though I didn't try very low values so maybe there is an even lower level. This may be related to P states of the cpu.

I then tried various programs designed to make you CPU take a breather even when busy like CPUIdle and CPU Eat n Cool but they all just BSOD immediately.

Then I found a program like RMClock for the AMD cpus called K10stat which allows you to undervolt the p states. This seemed to work well at undervolting so I would recommend it for that. However, the effect was not so great as to stop the CPU temperature creeping up under gaming load, and unfortunately it also interfered with the throttling mechanism so that sometimes the CPU gets so hot (102°C!!!) that the laptop shuts down. Hence I woudn't recommend this other than to cool a low use laptop and save battery life.

So it looks as if I'm back to two choices. Either a larger than desirable hit on performance with Windows processor management, or do something physically about the cooling (i.e make holes in the case). The former does work well so I'll stick with that until it goes out of warranty, then, maybe drill time.

 

To be honest I would be sending it back to the production line with a sticky attached to it with some colourful words!

Your CPU should not be reaching 102oc unless your blocking off all the air vents ie leaving it on your bed.

There is a cooling pad that may help you its called the Logitech N100 and it also works with rear vented exhausts on your laptop and its ergonomical design raises the front back and sides of the laptop itself so that it is practically only touching small areas but still holds it steady.

Undervolting only helped me with small temps but I seem to think just like me your problem lies with your heatsink. When the cpu/gpu thermal compound is applied it is very poorly done normally a thick blob that does not cover the chip and is to much to conduct heat. If you are nearing your warranty I would recommend opening her up cleaning the entire inside out as its most likely full of dust and reapplying a thin layer of Arctic Silver 5. This dropped my temps but around 8oc and a further 5oc with the N100.

Hope this helps.

 

Thanks, yes I will be doing all that when the gloves are off. I was looking for a non-invasive solution. I have one that's good enough for my needs now, but I agree with you, there should be a better solution.

I'll not be sending it back though, one thing I am sure of is that this is a design fault with the model rather than something wrong with my unit, so all sending to back will do is deprive me of it.

 

gpu 73°C
cpu 80°C

no slowdowns after playing 3 hours of mw2, normally it would start to throttle after 2 hours in much cooler weather.

the guide definitely helps...

 

Your temperatures are legitimately high-ish, though.
I'd look into cleaning out your fan intake and exhaust just to drop those temperatures a bit.

 

i run a overclocked 9500m @ 610/480/1400 and those temps are the highest registered...
took the backplate 2 weeks ago off for cleaning..

 

I was talking more about your CPU at 80 degrees - that's high-ish. If it were 5-10 degrees higher, I'd say you had reason to worry.
But then again, you're fine with the temps.

 

This thread solved pretty much all of my problems with my acer6920g. Thanks so much for ThrottleStop software, I can't thank you guys enough. After playing for about 2 hours of hot pursuit today, i had no problems, when before it throttled after about 5 min or so. Temps after 1 hour were bout 60C on the gpu and about the same on the cpus. All i have to figure out now is, how to turn off that annoying powermizer, that i think is resposible for flickering my screen sometimes when i play games (gw, hot pursuit, etc.) From how much i read other forums i think it's because it's changing frequency to my graph. card during gameplay, though i'm not yet sure about it though. If you guys have any recommendations on that, please reply.
Thanks again for this brilliant software!

 

just some info
I sent my AS4930G to Acer Service Center a few months ago, the following lines are from the receipt:

 

@GRUI: That sounds like an actual hardware problem, which isn't what ThrottleStop is designed to fix.

 

I am about to cry... of HAPINESS

Yes... I did suffer from the stutters... so I basically quit gaming on my fabulous 6935g about a year and a half ago. Not all games, I am also not a serious gamer.

But lately... even playing little old Trackmania ... yes TRACKMANIA !! LOOOL... my lappy would simply shutoff like .. without warning poof! off.

I started Assasins Creed Brotherhood , very laggy, almost stuttery... 800x600... arrrg... 5-10m mins... boom, instant shut off. Started checking temps, 85ºc 88ºc... hot climate here, summer is here too... but shut off?? with trackmania ?!?! I seriously started thinking something wrong inside...

Then I read this entire thread, was about to quit too, its a LONG read... saw someone mention to unscrew the fan and check behind... I could not believe my eyes... Even a little thin layer of evil black dust could do SO much!!

Like instantly, -20ºC on gfx card idle and full gaming! -10ºC on CPU too

I can now run anything, any amount of time, no stutter, no shutdowns, max resolution and high quality graphics (assasins creed brotherhood)

I LOVE YOU ALL !!!

You "gave" me back my laptop!!

Very simple procedure. Clean fan exhaust (5mins) + Throttlestop (2minutes) = endless hours of fun!

 

Sorry for bringing up the dead (if its frowned upon ).

Well, I have this comp (6920g) and I have been having problems with gaming for ageeees. Today I logged into Heroes of Newerth and tried to play, if anyone knows it, I played all mid, which usually starts OK, and then it gets awful. I am usually playing this game at a medium settings at 20-30 fps (when all mid it gets to 15-25). I went out and turned on ThrottleStop and the FPS went up to like 70, and was around 45-60 during the session!!! It was so damn smooth, and I was very happy But then I was looking at the temp that's stated in ThrottleStop, and it got from around 52-53 to 72-74 in about 20-30 minutes of play and the laptop was making alot of fan noise.

I have now done what has been suggested here. I am atm turning on that there ORTHOS and my hwmonitor is sometimes hanging up at temps, so I got ThrottleStop on to doublecheck. And after 15 mins I'm at 50-54 C which is nice, but ThrottleStop is saying that Chip is 0.0 and not 100. Haven't tested it yet with a game though, so not sure if ThrottleStop being on will heat up my pc like crazy again.

Guess my main concern now is, after I've tried alot of stuff: Is it good to have both undevolted AND to use ThrottleStop, or should I be doing either the one or the other?

Also, what is a a good temp for the CPU while playing games with say medium/high settings? And what is high? I see I ran a "bad" test with ORTHOS, and when I now turned on FFT-test (instead of blend) the CPU is at 60C max, which isn't so bad... I think? Been doing ORTHOS for an hour now, but I wanna play, so I'm gonna turn it off and see how games respond

 

Both are good things, as long as they're used intelligently. There's some posts by uncleweb and friends in the 3830/4830/5830 thread on throttling where they use two profiles with throttlestop so that when the temp gets up to some predetermined number it clocks down the CPU to keep the temps down.

The Core2Duo in the 6920G has a Tjunction max temp of 105C. It does an automatic shutdown somewhere between there and 125C max. The more likely heat issue is with the GPU, especially if your laptop uses a single fan and heat pipe for the CPU and GPU. I'm no expert on the 6920G. But most GPUs max out in the 75 to 85C range, some in the 90s. Which GPU do you have, a 9500M GS? I've seen some posts that some revs of those just run hot. I'd monitor the temp of both with hwmonitor or something similar.

 

Yeah a 9500M GS is in place here. I've been trying to watch it, and my CPU-heat doesn't really exceed about 61C, which I think is ok? This is while playing a game for 2-3 hours, and while just on the internet it's at around 40C. The GPU though, don't watch it that much. Will try to monitor it while playing, next time. Good to know that 75-85 is a danger area at least

If I hit around 70C+ on the GPU though, you know of anything that I can do to prevent it?

 

Besides the usual things of making sure the fan / heat exchanger are clean and that the heat sink is solidly hooked up with high quality thermal compound, the other thing I can think of is using MSI Afterburner or similar to underclock your GPU.

 

thank u very much for that program, i had throttling problem for a long long time on my acer 6935.
P.S. today after cleaning the fan, my GPU temp droped from 60-66 while i was browsing and 80 when i was gaming to 46-48 while im browsing and 60 while im gaming . D im so happy right now

 

Amazing what a difference cleaning out all that dust can make, eh? I about choked on the dust coming out of my 4820TG when I first blew air through it backwards.

 

hi, i'm an entuiast possessor of the 6935g, but just from one year, i have a lot of problem with this pc, just for the downclocking of cpu and gpu...i have risolved by reading a post on Throttlestop, and now i can use normally my pc...

but the problem now are the elevated temperature...there are a guide to change the thermal coumpound? i have yet clean the fan and the dissipators...

ps.
another question, how can i have the advanced acces to my bios menù? i just have the 1.20...

pps.
sorry for my english, i hope that you understand me...

 

I had my 8930g for 2 years now and for a past year i have been having problems with throttle and when i first this thread i thought my problems are over but when i use throttlestop and i tried several versions laptop works awesome its just that after 20-30min it shutsdown due to processor overheating as when i turn it on speedfan shows that it is in 70C i clean my fan often and regulary check for dust so thats not an issue, when i dont use throttlestop games would run fine no overheating but extremly low fps and unplayable chipset would be on 0% when i try to lower chipset % to 75 or less i get shutdowns aswell. Can you please recomend what other options do i have to solve this since i cant afford new laptop or desktop now.

 

Have you ever removed, cleaned and replaced your heatsinks with new thermal paste? If your heatsink is not tight or the thermal interface material has degraded over time then it needs to be fixed.

When using ThrottleStop, what maximum temperatures is it reporting? Do some gaming and then upload a ThrottleStopLog.txt file to Free File Hosting Made Simple - MediaFire

When not using ThrottleStop, the CPU is being severely throttled and slowed down so it puts out less heat. When you try to run the CPU at its Intel rated speed, it puts out more heat than this laptop has been designed to handle. You can use ThrottleStop to balance performance vs heat.