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    AW Command Center - M14X - Windows 10?

    Discussion in 'Alienware 14 and M14x' started by CC268, Aug 2, 2015.

  1. CC268

    CC268 Notebook Evangelist

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    Is there are updated/new version of Command Center that I should install that will work with Windows 10?
     
    CC268, Aug 2, 2015
    #1
  2. MahmoudDewy

    MahmoudDewy Gaming Laptops Master Race!

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    Your windows 7/8/8.1 version would work just fine
     
    MahmoudDewy, Aug 2, 2015
    #2
  3. CC268

    CC268 Notebook Evangelist

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    Thanks - I know the most recent on the Dell website was from 2013, wasn't sure if there was an updated version.
     
    CC268, Aug 2, 2015
    #3
  4. CC268

    CC268 Notebook Evangelist

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    Maybe one of the Alienware mods can chime in here?
     
    CC268, Aug 2, 2015
    #4
  5. xKilXlerx

    xKilXlerx Notebook Geek

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    idk if it would work but for safety just use the Win 7/8.1 one.
    Also a question if any mod sees this: Does the CommandCenter 4.0 of AW13/15 works on AW14?
     
    xKilXlerx, Aug 3, 2015
    #5
  6. simonmpoulton

    simonmpoulton Notebook Deity

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    Tried command center 4 on my M14x r2 and it said not supported so I would assume this would be the same for the AW14.
     
    simonmpoulton, Aug 3, 2015
    #6
  7. CC268

    CC268 Notebook Evangelist

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    Thanks - hopefully the old CC works with Windows 10.
     
    CC268, Aug 3, 2015
    #7
  8. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    The m14x R1 and R2 aren't supported. The old version could work but we can't assure that it will unfortunately. There won't be an updated version.
     
    Alienware-L_Porras, Aug 4, 2015
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  9. simonmpoulton

    simonmpoulton Notebook Deity

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    Pretty poor show on Dell's part that now isnt it? The R2 in particular came with 8/8.1 as a factory option and it isn't unreasonable to expect an updated set of drivers for it for the next OS up. I fail to see any command center or OSD application for the AW14 and windows 10 either.
     
    simonmpoulton, Aug 4, 2015
    #9
  10. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    We'll update the support site for the supported platforms very soon. We've been working to get all drivers needed ASAP.

    We posted the list of supported systems some time before the upgrade was ready. Also, all other features work on Windows 10.
     
    Alienware-L_Porras, Aug 4, 2015
    #10
  11. simonmpoulton

    simonmpoulton Notebook Deity

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    All I want is a working OSD application for the m14x r2 on windows 10 so that the eject button works again, nothing more, nothing less. It's hardly unreasonable to expect this function to work now is it? Dell did design the machine without a physical eject button so I would put it as Dell's responsibility to ensure there is software for all new OS's to maintain this functionality.
     
    simonmpoulton, Aug 4, 2015
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  12. CC268

    CC268 Notebook Evangelist

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    Interesting...my M14X is working great on Windows 10 - was just hoping there would be an updated Command Center or atleast one that works (I haven't tried the old version yet).
     
    CC268, Aug 4, 2015
    #12
  13. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    You'd need to try different versions of the OSD. Unfortunately, the machine you mention isn't officially supported by us on this new O.S and we won't post new drivers for it.

    There's also the option to eject the CD using the right-click menu in the O.S.
     
    Alienware-L_Porras, Aug 5, 2015
    #13
  14. JAD85

    JAD85 Notebook Consultant

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    The command center for my AW 14 works, but when I try modifying the settings for the touchpad.. it crashes. Version 3.6.4.0

    Crash error:

    System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.
    at SYNCTRLLib.ISynAPICtrl.PersistState(Int32 lStateFlags)
    at AlienLabs.TouchPad.App.Presenters.TouchPadPresenter.apply()
    at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
    at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
    at System.Windows.Controls.Primitives.ButtonBase.OnClick()
    at System.Windows.Controls.Button.OnClick()
    at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
    at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
    at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
    at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
    at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
    at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
    at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
    at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
    at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
    at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
    at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
    at System.Windows.Input.InputManager.ProcessStagingArea()
    at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
    at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
    at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
    at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
    at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
     
    JAD85, Aug 11, 2015
    #14
  15. Phinyo PHUTHONG

    Phinyo PHUTHONG Newbie

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    C:\Program Files\Alienware\Command Center\
    Right click file CommandCenter
    Choose Properties
    Choose compatibility
    compatibility mode frame check Run this program in compatibility mode for : choose Windows 7
    Apply OK

    Then can change LED Light.
     
    Phinyo PHUTHONG, Dec 30, 2015
    #15