The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    AW M14x R2 - GAMING ON BATTERY ISSUE - FIX? HELP?

    Discussion in 'Alienware 14 and M14x' started by Testerbongo, Apr 4, 2013.

  1. Testerbongo

    Testerbongo Newbie

    Reputations:
    0
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    Hello guys,

    I'm new to this forum and I just signed myself here because of the following issue;
    I really hope that someone can help me because I searched Google, this site and the official forum but nothing worked.

    While I'm playing games on battery my M14x suddenly shuts down (e.g. Bioshock Infinite, DMC).
    (After about 7-20 minutes of gameplay)

    Information:
    -M14x R2 Win8 64-bit (2 months old)
    -Battery health checked (seems good)
    -BIOS A11 updated
    -Usage of cool pad (I at least think its no overheating issue)
    -Tried the "partial fix" where you turn down cpu clock to 75% on battery and turning down refresh rate to 40Hz
    -All other settings are pretty much default
     
    Testerbongo, Apr 4, 2013
    #1
  2. Kluchy

    Kluchy Notebook Geek

    Reputations:
    14
    Messages:
    88
    Likes Received:
    0
    Trophy Points:
    15
    Alienware is coming out with a BIOS update that should fix this issue, I have the exact same problem.
     
    Kluchy, Apr 4, 2013
    #2
  3. Testerbongo

    Testerbongo Newbie

    Reputations:
    0
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    So the next update, probably A12, will fix the issue.
    Is DELL updating frequently and when do you think the update could get released?
    Thanks anyway.
     
    Testerbongo, Apr 5, 2013
    #3
  4. Kluchy

    Kluchy Notebook Geek

    Reputations:
    14
    Messages:
    88
    Likes Received:
    0
    Trophy Points:
    15
    When I was on the phone with Dell the lady said there was no ETA on the update.
     
    Kluchy, Apr 5, 2013
    #4
  5. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    Gaming on laptop battery

    Doing it wrong
     
    Mobius 1, Apr 5, 2013
    #5
  6. Testerbongo

    Testerbongo Newbie

    Reputations:
    0
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    Falsche Antwort auf die von mir gestellte Frage die als Selbstverständlichkeit gelten sollte.

    Doing it wrong.

    P.S. Need a translator, U MAD?
     
    Testerbongo, Apr 5, 2013
    #6
  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    It's true, we are currently waiting on a BIOS update. Sorry about the inconveniences.
    I have no ETA yet, in the meantime try gaming with the adapter plugged in or try this.
     
    Alienware-L_Porras, Apr 5, 2013
    #7
  8. Testerbongo

    Testerbongo Newbie

    Reputations:
    0
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    5
    I already tried this but it didn't work for me, would it change something if I set my CPU to maybe 50% while on battery (in the windows energy settings) ?

    Where can I stay tuned, so that I know when I'll be able to update ?

    Thanks anyway :)
     
    Testerbongo, Apr 5, 2013
    #8
  9. Kluchy

    Kluchy Notebook Geek

    Reputations:
    14
    Messages:
    88
    Likes Received:
    0
    Trophy Points:
    15
    I was sent a new battery, and my laptop still shuts off while gaming on battery.
     
    Kluchy, Apr 6, 2013
    #9
  10. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    The battery isn't the problem. Replacements won't fix it. We will create a new thread as soon as we get the updated BIOS with the fix.
     
    Alienware-L_Porras, Apr 8, 2013
    #10
  11. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

    Reputations:
    1,141
    Messages:
    1,459
    Likes Received:
    8
    Trophy Points:
    56
    Here's the new thread with BIOS A12
     
    Alienware-Luis_Pardo, Apr 12, 2013
    #11