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    Advice Needed (Power Issues)

    Discussion in 'Alienware 14 and M14x' started by Zeju, Jul 12, 2013.

  1. Zeju

    Zeju Notebook Consultant

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    Hey guys.

    Basically what happened is pretty simple, I had my charger in an unstable socket (I didn't know it was unstable), meaning it was cutting and shorting, ectera. But I realized too late, obviously, and one way or another it managed to effect my poor laptop (which just turned one, and is out of warranty :(~ ) so yeah, what happened was, at first it wouldn't charge, I took the battery out, put it back in, and it started charging again (this time in a more safer socket!) then after a few hours it just shut off and hasn't turned back on since. I press the power button, literally nothing happens. So basically I took the entire thing apart, repasted, did the whole shebang, put it back together and still nothing, so not really sure what I can do. It's out of warranty so, kind of stuffed, am I not? X3

    Don't let this sway you from buying from Alienware by the way, they're not bad laptops. I just got unlucky with a wall socket haha!

    P.S. it ran out of warranty on the 25th of the 6th :(.
     
    Zeju, Jul 12, 2013
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Try the troubleshooting in this video :)
    HAve you tried battery only and ac adapter only?
     
    Alienware-L_Porras, Jul 12, 2013
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  3. Zeju

    Zeju Notebook Consultant

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    Yeah, and yes. To both.
     
    Zeju, Jul 12, 2013
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  4. Zeju

    Zeju Notebook Consultant

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    Bump?.. My friend seems to think because it's only a week or two out of warranty Dell will help. Lol I disagree.
     
    Zeju, Jul 14, 2013
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  5. true_karma

    true_karma Notebook Guru

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    wow thats some horrible luck. Im interested in seeing if they help you also, i doubt it also though.

    good luck
     
    true_karma, Jul 14, 2013
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  6. Zeju

    Zeju Notebook Consultant

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    Yeah it is horrible luck.

    I was thinking, would it be possible to get Dell to repair / refurbish my laptop (via payment, obviously, not warrantly)?
     
    Zeju, Jul 15, 2013
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