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    Alienware 14 Touchpad Issue?

    Discussion in 'Alienware 14 and M14x' started by zero002021, Aug 15, 2014.

  1. zero002021

    zero002021 Notebook Enthusiast

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    My brother recently purchased an Alienware 14. When it first arrived, the Touchpad light would turn on when he used it, and then turn off after a short period of inactivity. However, the Alienware went into Sleep mode, and after coming out of it the Touchpad light no longer turns on when used. I've tried setting/changing the Touchpad colors through the Alienware software and restarting the computer numerous times. I also set the Touchpad to "Always On" in the BIOS - the light turned on, but he doesn't want it on 24/7. I switched it back to "Auto", and now the light won't turn on again. Any idea what might be wrong?
     
    zero002021, Aug 15, 2014
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Do you have a mouse attached to it? Is the "keep status zones on during go dark" enabled or disabled?
     
    Alienware-L_Porras, Aug 19, 2014
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  3. zero002021

    zero002021 Notebook Enthusiast

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    There is no mouse attached to it. "Keep status zones on during go dark" is currently enabled - I tried disabling and re-enabling it but that didn't help.
     
    zero002021, Aug 28, 2014
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