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    Alienware m14x r1 2nd hard drive not registering

    Discussion in 'Alienware 14 and M14x' started by logo897, Apr 7, 2016.

  1. logo897

    logo897 Notebook Enthusiast

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    Hello all,

    Well I've had an issue for quite some time that the other forums couldn't solve sadly and hope you all can help me. I bought myself a hdd caddy for my model to replace my optical drive, however the hard drive shows up no where whatsoever and not in disk management. I have the cable secured in my laptop and everything is attached just fine.. I don't know what's wrong :(


    Thanks and any more info I will gladly post
     
    logo897, Apr 7, 2016
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    If it doesn't appear there nor in the BIOS, the adapter or HDD could be broken.
     
    Alienware-L_Porras, Apr 8, 2016
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  3. simonmpoulton

    simonmpoulton Notebook Deity

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    Just double check if the DVD drive is still recognized if you plug that back in - if it is then you have a faulty adapter. If it doesn't then we can only assume that there has been some damage to either the ribbon cable or the socket on the board.
     
    simonmpoulton, Apr 10, 2016
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  4. logo897

    logo897 Notebook Enthusiast

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    Thanks all, I did that and it appears the cable must be faulty.
     
    logo897, Apr 10, 2016
    #4