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    All Alienware chat representatives are currently busy

    Discussion in 'Alienware 14 and M14x' started by obc993, May 9, 2012.

  1. obc993

    obc993 Notebook Consultant

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    All Alienware chat representatives are currently busy assisting other customers or the queue is closed?

    should i wait?

    how did you manage to get your screen cover fix'd? send to repair or what?
    and about the soft coat coming off?
     
    obc993, May 9, 2012
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  2. Devianti

    Devianti Notebook Consultant

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    If the chat reps have been busy for an extended time, I'd recommend logging a support request. They've been pretty good calling me back recently (usually next business day). Log the support request, and try live chat tomorrow but hopefully they'll get back to you in the meantime and you'll have a direct rep to call / email.

    Not sure what the problem is with your other few questions?
     
    Devianti, May 9, 2012
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