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    Be aware of the faulty mother board!

    Discussion in 'Alienware 14 and M14x' started by jimgate, Jun 29, 2011.

  1. jimgate

    jimgate Newbie

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    Be aware of the faulty mother board!
    I experienced a problem related to the mother board and probably will happen to your M14X if you upgrade to SATA3 SSD!
    The symptom is that the windows 7 won’t boot up from my SSD 510 several times before it finally booted, then the windows working fine for the rest of the day. After a night, the same problem repeated again. I suspected my SSD first and replace three SSDs from OCz to Intel, and two weeks until I realized it could well be the problem of my mother board!
    The DELL tech supports are totally crap! Saying they only responsible for their hard driver shipped with machine and they insist their mother board is fine. I was so sick contacting repeatedly with them and can’t have the problem solved! They simply refused to replace the mother board. How did you manage to replace yours? I would rather return my M14X, but I’ve passed the return period.
    Could anyone experiencing the same problem contact dell and hopefully they will have the faulty mother board replaced for everyone with no hassle!
    My advice, STAY AWAY FROM M14X until every thing clear! Sadly I can’t obviously, cus I’vepassed the return window.
    Even you don’t experience such with your HDD! I’m sure there will be a lot in the future when the price of SSD cut down!
     
  2. Dukien

    Dukien Notebook Geek

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    I have an SATA3 SSD and it works like a charm, even from the day1.

    Your issiue is bad and I feel for you, seems that you got a m14x who does not work as it should.
     
  3. ted264

    ted264 Notebook Consultant

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    Same here My sata 3 is running great! (once in a blue moon i do get a "no bootable devices found" but i believe that to be a firmware issue with the drive that is getting addressed via firmware update, all i need to do is a quick restart and this only happens when i leave it on overnight for like 24+ hours in sleep)

    sounds like you got a bad MOBO.... call them and tell them the same happens with your regular HDD
     
  4. kingtairon

    kingtairon Notebook Enthusiast

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    I am having the same problem as you Jimgate. So your saying even if I put the HDD back i will still have the same issue?
     
  5. jimgate

    jimgate Newbie

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    The HDD works fine with M14X. But we also suffered from the SATA 3 performance issue don’t we. People who have their SATA3 ssd working on their M14X will notice the performance difference between desktop and M14X. My intel 510 only worked on SATA 2 speed with RST. That’s for the first two days. Then it gave me booting error constantly.

    My guess is that Dell doesn’t use the reference design that intel offered, rather used their own solution which cause the Ultra ATA controller doesn’t work well with the high speed SATA 3 devices. Oddly, the DVD driver is only on a SATA 1 channel while HM67 should support 2 SATA 3 channel already!

    Another thing I noticed when I had my Agility 3 booting into window 7 is that though I achieved the SATA 3 reading speed like 500MBs plus the write speed was only 140 plus. Also the windows 7 WEI gave me 7.8 while it was 7.9 on my desktop.