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    Bluetooth making my new 14 crash???

    Discussion in 'Alienware 14 and M14x' started by lambo7, Jan 1, 2014.

  1. lambo7

    lambo7 Notebook Guru

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    I have a 3 month old X14 but before I ring Dell I wanted to see IF I can fix it myself (and help from any of you)
    sometimes when it loads windows it crash's and say's "Error: DRIVER_POWER_STATE_FAILURE"
    I have noticed there is a ! next to my Bluetooth in the device manager but I can find the driver on the alienware site.
    please help.?
    thanks
     
    lambo7, Jan 1, 2014
    #1
  2. pathfindercod

    pathfindercod Notebook Virtuoso

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    The Bluetooth is part of the wifi driver. Assuming you have the killer wifi it is all in one. Trying downloading the latest wifi driver, uninstall the wifi and Bluetooth. Reboot and reinstall...
     
    pathfindercod, Jan 1, 2014
    #2
  3. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Go to Device Manager, Right Click on the adapter, properties, Details, HW ID's. Copy and paste the 1st line in here.
     
    Alienware-L_Porras, Jan 2, 2014
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  4. lambo7

    lambo7 Notebook Guru

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    thanks for the help. I done what Pathfinder said and it looks like its fixed, need to check one other thin with it and i'll copy link IF its not 100% done.
     
    lambo7, Jan 2, 2014
    #4