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    Bluetooth suddenly not showing any devices

    Discussion in 'Alienware 14 and M14x' started by shak541, Sep 16, 2011.

  1. shak541

    shak541 Notebook Consultant

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    So a couple days ago my bluetooth mouse just disconnected or the batteries died.. windows couldnt find it. I replaced the batteries only to realize now that all my devices.. keyboard , mouse and headset have disappeared! Now when i go to add a new device it stays at scanning and finds nothing.. But my bluetooth keyboard still works perfectly fine .. but again it doesnt show up in devices? :S anyone have an suggestions? Ive tried to system restore to when it was working and still nothing. tried reinstalling drivers and nothing still! :(

    EDIT: turning bluetooth off and then back on makes my devices flash on for a second. then it all disappears again.. Again it doesnt find my mouse but my keyboard does work :S any help would be great :)
     
    shak541, Sep 16, 2011
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  2. Kantide

    Kantide Notebook Geek

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    Check to make sure the bluetooth service is still on in windows. Google it if you don't know how to check Services running.
     
    Kantide, Sep 17, 2011
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  3. shak541

    shak541 Notebook Consultant

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    the bluetooth service is still on.. no drivers have changed.. it suddently just stopped finding anything. My bluetooth keyboard still works so i know my adapter still works.. i tried updating drivers and windows update. doesnt make any difference :S
     
    shak541, Sep 20, 2011
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  4. Kantide

    Kantide Notebook Geek

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    I dont think its hardware or driver related then. I think this is a windows problem.
     
    Kantide, Sep 20, 2011
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  5. shak541

    shak541 Notebook Consultant

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    any ideas on how to solve it or be able to add any bluetooth devices? i did a system restore and still couldnt get things back :(
     
    shak541, Sep 20, 2011
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