DONT INSTALL INTEL USB 3.0 eXtensible Host Controller Driver when you want use external devices on your USB 2.0 Port

Hi all,

since everyone with the new Ivy Bridge Panther Point Chipset is doomed to only use the broken Intel USB 3.0 drivers i wanted to warn you people that they are currently broken and cause all kind of errors.

I suggest everyone to uninstall them if you want to use anything f.e. printers, usb hubs, audio interfaces or all kind of periphals on your USB 2.0 port. It causes Bluescreens, hangups and freezes that may damage your system.

If you only want to plug in an external mouse or wireless desktop to this USB 2.0 you dont need to uninstall these drivers.

If you want to use other periphals i listed above go to your windows standardsoftware folder and uninstall the "Intel USB 3.0 eXtensible host controller driver" then restart and everything works fine but at USB 2.0 speed even on your USB 3.0 ports.

Intel will be soon aware of this im sure and publish a fixed version of their driver hopefully in a month or so. Theres sadly no alternative driver at the moment.

These problems occur on all Panther Point Chipset Boards such as M17X R4, M14X R2 and also other brands with the Ivy Bridge Boards and mixed Ports.

 

I have a memory master 32 GB usb drive. If I plug the drive into the USB 2 port I can access the drive with no problem. However, if I have the drive plugged in and then turn on Steam to play a game, when I come back to the desktop after exiting the game, the drive is unreadable. Windows says there is no space left on the drive and won't let me access it. Double clicking on the drive says there is no drive present.

A restart allows me to use the drive again. If I plug the drive into one of the USB 3.0 ports and play a game, then there are no problems.

Well, weird, now the drive is acting up in the USB 3 port. Maybe the drive is dying. Will test more.

 

I have a Logitech F310 joypad, should I use it in the USB 2.0 or 3.0 port? I do actually have a 3.0 Toshiba drive that is backwards compatible...would you recommend only using it on the 3.0 ports? Thanks for any advice! I haven't received my m14x yet and I don't want to accidentally wipe 500GB of work material/games.

 

Chances to wipe your drive are nearly non existent. The only problem you could run into are bsods, freezes, hangups and force shutdowns. The Toshiba drive should be plugged into one of the two USB 3.0 ports and the Joypad into the USB 2.0 port.

When you dont use an usb hub for your joypad its maybe not needed to uninstall the USB 3.0 drivers. Just test it. If you run into problems force shutdown and uninstall the broken drivers in your software folder not in device manager! Dont forget to unplug everything and plug it back in when the USB 3.0 eXtensible host controller drivers are gone.

I just checked Intels to fix list for June. Seems like they know about the problems of the new Panther Point Chipset and USB related things.

Have a look of what they are aware of already.

Bad news are they do not plan to fix these problems in a future fix as you can read in the no fix description.

-> "No Fix - There are no plans to fix this erratum"

http://www.intel.com/content/dam/ww...-updates/7-series-chipset-pch-spec-update.pdf

 

I hate to quote Jar-Jar Binks, but Intel..."That smells stinkowhiff!" Oh well. I'll just grab a hub for the 2.0 side when I get the laptop and see what I can do. I think that drive is the only 3.0 peripheral I own for the moment.

 

Dont blame Intel alone for this issue. Dell knew about the problems when Sandy Bridge was released cause the Cougar Point also had USB issues but they compensated it with a 3rd party controller so it worked in the end.

They wanted to produce the R2 now cheaper it seems and used Intels advertising that USB 3.0 works now native! without testing it and saved some bucks. In the end they can blame Intel that their native USB 3.0 doesnt work and all is good...but for us the customers.

 

Yeah, I won't complain. I did get my m14 for a little more than my m11x cost back in 2010, so it was a good buy. Mine just shipped yesterday! I'm excited.

 

Ok...so will buying an external usb hub work for this? and plugging it into the usb 2.0 on the left side? I need to get my S4 working asap

 

Any news about this??

 

Fix yet? Anyone????

 

We recently release a driver update, have you tried that one?

 

I assume that is not for r2 like this thread states. The drivers do not apply themselves to the USB host so no they don't do anything.

 

This is a NEC Chipset update.
This thread is about Intel extensible Host Controller only.

 

Oh man! This thread is great. I tried all day to get my emu 0404 USB audio interface to work on my dell 15r-she. Hours and hours of trying things and as soon as tried to use my audio interface it would freeze my system.
I had an idea that the USB 3.0 might be the problem. Everything I read about the emu 0404 was of no help.
Then somehow I stumbled across this post topic in a Google search. I thought to myself, hey I do have Intel 3.ⁿ USB. Sandy bridge sounds fimilar also. So I removed the USB 3.0 drivers and.....NOW MY AUDIO INTERFACE WORKS!!!!!

Don't mean to bump an old post, but I'm so happy that my audio interface works now!

Thanks to the op for that

By the way, did this issue ever get fixed?

Thanks

 

Well if you run windows 8 the default windows drivers should be just fine.

Sent from my Nexus 7 (2013) using Tapatalk 4

 

I would run windows 8....but than the program that controls my switchable graphics card doesn't work. Also there is no windows 8 support for my audio interface. On top of that I don't really care for all the metro stuff in windows 8. Windows 7 is fine with me. I can do without USB 3.0, if I ever need it I can just reinstall the drivers. Would like to know if a fix was ever done though.

Sent from my Galaxy Nexus using Xparent Skyblue Tapatalk 2

 

Do you have nvidia or AMD? Both should work on windows 8 just like windows 7. Same with your audio. I'm pretty sure I'm using more windows 7 drivers than windows 8 drivers myself.

Sent from my Nexus 7 (2013) using Tapatalk 4

 

Their are 2 video cards. One is a a Intel mobile hd4000 I think and the other is a ati 2 gig dedicated card. Im not sure what the exact models are off the top of my head. Anyway the drivers work fine for video cards, but my issue with windows 8 is that the catalyst control center doesn't work. It "opens" but is just a white window. Which prevents me configuring the switchable graphics. Its a known issue with my notebook and windows 8.

Also there are no available windows 8 drivers for the emu 0404 USB...and probably never will be. The windows 7 drivers are STILL IN BETA The support for that audio interface is really terrible but the unit itself is solid. Emu is pretty much dead.

Anyway, all that is off topic . Back to the Intel 3.0 usb.

So I went to Intel's website, downloaded the latest USB 3.0 host drivers hoping they would work with my audio interface. They did not. Even with the newest drivers my PC still freezes instantly when switching to the emu 0404 USB audio interface. After a uninstall of the 3.0 USB drivers my audio interface works again.

So I guess Intel isn't going to fix this issue

Sent from my Galaxy Nexus using Xparent Skyblue Tapatalk 2

 

I'll be damned, I FIXED it. I could not use my EMU 0404 USB on my new Lenovo TS140 Xeon E3-1225 v3. As soon as I plug it into any USB 3.0 or USB 2.0 port, using the Creative 1.40 Windows 7 beta driver my computer freezes and required a hard reboot.

Everything had worked to perfection on my 3 year old crashed Dell T110 using Creative 1.40 beta driver. Got it to switch bitrates automatically over ASIO. The 3 year old machine did NOT have USB 3.0.

The New TS140 has two USB 2.0 and a bunch of USB 3.0 connectors. I thought using the TS140 USB 2.0 connector for my EMU 0404 USB would work with EMU's 1.40 beta driver.
It did NOT work.

I came across the "DONT INSTALL INTEL USB 3.0 eXtensible Host Controller Driver 'when you want use external devices on your USB 2.0 Port" in several places.

Ok, I thought I would try that, but just to give the latest and greatest the best chance to work, I thought I would re-download the latest from Lenovo. Seemed to be the same dated version I already had, but why not be paranoid, in case it was corrupted, and remove the install driver using Device Manager and re-install.

Now for what happened that fixed everything. There is a checkbox when removing a driver using Device Manager that allow removing all software from the machine. I had the new .exe all ready to go for the install, so I though why not (I really wanted to believe Intel's USB 3eXtensible driver would work!). As soon as I removed the USB 3.0 driver, I COULD NOT USE MY KEYBOARD OR MOUSE, notwithstanding they were plugged into the USB 2.0 ports.

I thought I would just do a hard restart and at least I could use the machine. NOPE. Restart would not re-install the USB 3.0 driver. After all I had selected 'remove from my computer' to give the new USB 3.0 install to have every chance. MY COMUTER WAS USELESS.

Well sometimes misfortune is the basis for growth. I digress .. I have never been a better person since Jim Hillegass BANNED me for life from his Interact (aka INTERCEPT) forum. Not for profanity or threats of violence but because I posted detailed graphs showing that Mediamonkey.com was sometimes better than JRiver. And that the gimmick of JRiver is to change version numbers whenever they need money and make you pay yet again for what you already purchased. Mediamonkey.com has a lifetime price.

Sorry for the diversion. Now here is how misfortune gave rise to me stumbling on making everything work. I am now listening to my bit perfect EMU 0404 USB using ASIO to Mediamonkey, at 192Khz as well 176Khz, 96Khz, and 44.1 KHz.. And I still have my USB 3.0 capability.

My EMU 0404 USB is connected to Lenovo TS140 Port 6. It is nominally a blue USB 3.0 port. BUT when my computer would not automatically re-install Intel's driver needed to use a keyboard and mouse in Windows 7, I was able to use the keyboard to boot into BIOS (not a Windows environment. I found a setting in BIOS called 'enable USB diagnostic'. It had been disabled. The BIOS help text said this would use USB Port 6 to run in USB diagnostic mode (I assume using a BIOS based USB driver). BINGO, my USB PORT 6 works with the EMU 0404 USB and the other USB 3.0 blue ports, and the two USB 2.0 ports work too.

So here is to misfortune . I would have never heard the beautiful audiophile music if I had not suffered the draconian effect when the USB 3.0 driver was disabled/removed from Windows, and stumbled upon the BIOS based 'diagnostic USB mode' solution.

Lastly, DROP DEAD JIM HILLEGASS. You have been my misfortune. You tried to 'murder' my ability to express myself on forums I had loved to participate in. You can witness the full story here:
https://www.youtube.com/watch?v=ltoQwSpHQBA

Mr Hillegass, please apologize publicly, restore the posts you deleted, and invite me to INTERACT.

PS: The problem is not Alienware hardware specific. By posting here I hope others will find the solution.