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    DVD drive problem

    Discussion in 'Alienware 14 and M14x' started by cactusevan, Feb 17, 2012.

  1. cactusevan

    cactusevan Newbie

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    hi guys,
    just wondering if you can help me with my m14x. the dvd drive suddenly disappeared and fn + f6 wont eject the disc that i have previously inserted. device manager is not showing the drive, looked for the hardware changes option and there was no result. bios is also not showing the dvd drive under boot option. and on regedit, there is no upperfilter or lowerfilter so i dont think that is what caused it either?
    any suggestions?

    cheers
     
    cactusevan, Feb 17, 2012
    #1
  2. bigtonyman

    bigtonyman Desktop Powa!!!

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    sounds like the cable connecting it to the mobo came loose or the disk drive is dead. If you don't feel comfortable stripping the machine down, I'd call dell and see if you can get a disk drive replacement. :)
     
    bigtonyman, Feb 17, 2012
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  3. cactusevan

    cactusevan Newbie

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    aye you are right, the cable came loose, certainly wasnt expecting that. thanks a lot though
     
    cactusevan, Feb 18, 2012
    #3