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    M14x Nebula Red soft touch peeling

    Discussion in 'Alienware 14 and M14x' started by progressppls, Jul 2, 2012.

  1. progressppls

    progressppls Notebook Enthusiast

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    Hi all, just noticed that the coating is coming off on the bottom left part and the bottom right and i've only had this system for a week. On my M14x R1 i had the same issue only on the edges of the screen.

    EDIT: It's not my bag because it's padded and haven't found any paint particles in there.
     
    progressppls, Jul 2, 2012
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  2. ebondefender

    ebondefender Notebook Evangelist

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    Is that coating specific to the red m14x? I'm not too familiar with the "soft touch" vs. the regular alienware finish. My m11x R1 was glossy in comparison- has Dell changed what they're painted with or something?
     
    ebondefender, Jul 2, 2012
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  3. Alienware-Frank_L

    Alienware-Frank_L Company Representative

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    That is not a regular issue, we could cover your new system. Please email us and we will get you that cover replaced right away.
    Email: AWSocialMedia at dell.com
    Include: My name, your service tag and description of the issue
     
    Alienware-Frank_L, Jul 2, 2012
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