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    M14x R2 -- Really BAD problem

    Discussion in 'Alienware 14 and M14x' started by DesignzZ, Aug 2, 2012.

  1. DesignzZ

    DesignzZ Notebook Enthusiast

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    Hello,
    I bought my Alienware M14x R2 a week ago and since I bought it I am having a laggscreen in every game I play (except minecraft) notice my alienware is :
    ___________________________________________________________________
    Windows 7 64-bit HomePremium( up to date )
    i7 3610QM (ivy bridge)(8CPUs) 2.3GHz
    12288MB RAM
    nvidia GeForce GT 650M -2GB DDR5
    1TB HDD (D is on this drive)- 900 GB free
    64GB SSD (C is on this drive) (System)-10 GB free
    ___________________________________________________________________
    I have tried the following :
    Whitelisting the games
    updating drivers bios etc...
    replacing my laptop
    and non of these worked !
    so please if you have an answer I would be grateful for it
     
    DesignzZ, Aug 2, 2012
    #1
  2. T8TRG8TR

    T8TRG8TR Notebook Guru

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    Run some diagnostic tests that Dell has on their support page. You should be able to find them pretty easily. They might be able to tell what the problem is.
     
    T8TRG8TR, Aug 2, 2012
    #2
  3. Micaiah

    Micaiah Notebook Deity

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    What kind of games are you playing specifically? Have you tried making the nVidia Geforce the default GPU for all applications?
     
    Micaiah, Aug 2, 2012
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  4. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Alienware-Luis_Pardo, Aug 2, 2012
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  5. DesignzZ

    DesignzZ Notebook Enthusiast

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    Battlefield 3 , Warface, MW2 , and more games

    296,16 update
    and i updated the bios and every thing

    I have tried Alien AutoSpy and it says that there is nothing wrong

    but there is this S.M.A.R.T test that cannot run it says ERROR
     
    DesignzZ, Aug 2, 2012
    #5
  6. ejohnson

    ejohnson Is that lemon zest?

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    Are you plugged in or on battery?
     
    ejohnson, Aug 2, 2012
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  7. DesignzZ

    DesignzZ Notebook Enthusiast

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    plugged in
     
    DesignzZ, Aug 2, 2012
    #7
  8. laz91

    laz91 Notebook Evangelist

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    Try the new beta ones from nvidia (304.79? i think). Work great for me. Also are u in high performance power plan?
     
    laz91, Aug 3, 2012
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  9. DesignzZ

    DesignzZ Notebook Enthusiast

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    will sure update :) but do i have to use CCleaner when updating ?(Do you recommend )?

    and the power plan is on High Performance
    (Note: i tried every power plan)
     
    DesignzZ, Aug 3, 2012
    #9
  10. laz91

    laz91 Notebook Evangelist

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    I would definitely recommend cleaning up with CCleaner after uninstalling the old nvidia driver and before installing the updated one - can avoid a lot of problems by doing this. So what I would do is this:

    1. Uninstall ur current nvidia driver and all related nvidia software - all parts of it (HD audio driver, 3d vision driver etc. all of it - should be like 5 things to uninstall). Make sure u uninstall and dont just update the old driver with the new one to avoid problems

    2. Install and run CCleaner. Run both the cleaner and the registry repair tool a couple of times

    3. Install the new beta nvidia driver (x64 version of course) - restart when done.

    Let me know if u need links :)
     
    laz91, Aug 3, 2012
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  11. Colpolite

    Colpolite Notebook Deity

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    This is probably the horror issue with m14x r2 lately where either the cpu or gpu throttles at 65c so everything stays cool or so they say.
     
    Colpolite, Aug 4, 2012
    #11
  12. DesignzZ

    DesignzZ Notebook Enthusiast

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    i made a test by AlienAutoSpy today and there is something cannot run which is :

    SAMSUNG SSD PM830 mSATA 64GB
    SMART Status Test
    Test Started 8/8/2012 08:14:31 p.m.
    Warning Message: SMART is not enabled on this device. 8/8/2012 08:14:31 p.m.
    Test Finished: Cannot Run 8/8/2012 08:14:32 p.m.
     
    DesignzZ, Aug 8, 2012
    #12
  13. laz91

    laz91 Notebook Evangelist

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    I get this too I dont think its a major isse
     
    laz91, Aug 8, 2012
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  14. swolek

    swolek Notebook Enthusiast

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    I don't think you ever answered this and it was my first thought, too.
     
    swolek, Aug 9, 2012
    #14
  15. spanky12493

    spanky12493 Notebook Enthusiast

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    I would check this, it was a problem for me in some games, go into the nvidia control panel > 3d settings > global settings then switch preferred graphics processor to the nvidia high performance or w/e.
     
    spanky12493, Aug 12, 2012
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  16. theDaemon

    theDaemon Notebook Enthusiast

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    theDaemon, Sep 20, 2012
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  17. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    I was thinking the exact same thing. Monitor the temps of the system, specially while gaming. In this article you can find tools to do that and tips to keep temps under control.
     
    Alienware-Pablo_R, Sep 20, 2012
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  18. blindpet

    blindpet Notebook Consultant

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    I had a similar issue, my machine was refusing to use the NVIDIA GPU. Run unigine in default settings and see if you get above 30 fps.
     
    blindpet, Sep 20, 2012
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  19. ps95

    ps95 Notebook Enthusiast

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    Does the m14x r2 suffer from cooling problems? I'm planning to get m14x r2 with 3610qm and 650m... and play skyrim and Crysis on as high settings as I can.

    Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
     
    ps95, Sep 20, 2012
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  20. digitalmo

    digitalmo Notebook Consultant

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    digitalmo, Sep 20, 2012
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  21. erephus

    erephus Notebook Geek

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    You can verify that your games are running on the Nvidia GPU.

    Activate the settings for show GPU activity.


    [​IMG]



    And your game should show like this:


    [​IMG]

    Yeah, I'm sorry for not using english language in my OS... :D
     
    erephus, Sep 21, 2012
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  22. blindpet

    blindpet Notebook Consultant

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    I just wanted to point out that when I had poor FPS the GPU activity monitor did say I was using the NVIDIA GPU but in fact I was not. I still recommend using the unigine at default to see if your GPU is actually being used (this was also the test Dell had me run).
     
    blindpet, Sep 21, 2012
    #22