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    M14x R2 Bluetooth Audio Issue

    Discussion in 'Alienware 14 and M14x' started by Fanatic1074, Oct 31, 2012.

  1. Fanatic1074

    Fanatic1074 Notebook Guru

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    Ok so it seems that the Wireless 380 Bluetooth 4.0 card is having some sort of issue with audio via BT. It works fine until i try to start an app to use it lol. Skype google hangouts a game ect.... If all i do is play music through it it will work fine. But as soon as i load one of those apps it seems to drop the quality big time. Then i quit the app and it goes back to regular quality. Is this a known issue? If so is there a fix?

    I poked around on the forums and so far came up dry...

    Thanks!
     
    Fanatic1074, Oct 31, 2012
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  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Are you usig both at the same time? Music and Skype for example.
     
    Alienware-L_Porras, Nov 1, 2012
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  3. Fanatic1074

    Fanatic1074 Notebook Guru

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    No.... even so, it should be able to handle that.

    Works fine on every other machine i use. I play music a game and google hangouts all at the same time.
     
    Fanatic1074, Nov 2, 2012
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  4. Fanatic1074

    Fanatic1074 Notebook Guru

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    Found out its a limitation of the terrible dell Bluetooth module. Does not support hi quality audio streaming and microphone input at the same time. So as soon as u engage the mix it drops to low quality

    Sent from my DROID BIONIC using Tapatalk 2
     
    Fanatic1074, Nov 7, 2012
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  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    That's what I thought. I'm sorry about the inconveniences but at least you found out what was holding you back.
     
    Alienware-L_Porras, Nov 9, 2012
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