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    M14x dies immediately after unplugging

    Discussion in 'Alienware 14 and M14x' started by Oddjob23747, Nov 23, 2011.

  1. Oddjob23747

    Oddjob23747 Newbie

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    I've had my M14x since late August, and has been working with no problems up until now. It will shut off the instant I unplug it, and will not turn off when unplugged. When plugged in, it works fine, but the battery meter stays at 76%, and says "plugged in, not charging".

    I don't know what could have caused it, other than there was a storm a few days ago, and the power went out for a couple of seconds. I don't think that it would have killed the battery, but I can't rule out the possibility.

    If the battery is ruined, will the accidental damage warranty cover it?

    Thanks!
     
    Oddjob23747, Nov 23, 2011
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  2. Jovan for PREZ

    Jovan for PREZ Notebook Consultant

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    Accidental damage covers pretty much everything, call in for a new battery, and see if you can't get some other free stuff by complaining a ton.
     
    Jovan for PREZ, Nov 24, 2011
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