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    M14xR2 performance issues regarding battery

    Discussion in 'Alienware 14 and M14x' started by pomx, Jul 24, 2015.

  1. pomx

    pomx Newbie

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    Hi there,

    I have had my m14xr2 laptop for about 3 years now, and I am starting to have some performance issues. This all started about a week ago when my laptop was having battery issues where it was plugged in but not charging. I tried taking the battery out and holding down the power button for 30 seconds to power drain. It did not work, but I later restarted my laptop and it started charging properly. This did not last long as it still says plugged in but not charging. The issue is that now when I am playing a game for example, I've started to notice performance issues. It feels like it is lagging for a bit and by latency goes up, and then it goes back to normal and repeats.

    Would this be related to my battery issues that I am having right now? Would I need to replace my battery because I know they don't last forever.

    Thank you for any help.
     
    pomx, Jul 24, 2015
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Have you checked the system's temperatures?
     
    Alienware-L_Porras, Jul 28, 2015
    #2