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    No BASS from my m14x

    Discussion in 'Alienware 14 and M14x' started by safeelyazar, Dec 10, 2011.

  1. safeelyazar

    safeelyazar Notebook Enthusiast

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    when i play songs in my alienware there is no bass nor the subwoofer is vibrating... hav reinstalled the drivers but still no bass through the subwoofer and speakers
     
    safeelyazar, Dec 10, 2011
    #1
  2. elkasho

    elkasho Notebook Enthusiast

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    wrong set to the equalizer maybe? or what is you're audio device? check the setting on hidden icon at the right bottom of you're windows
     
    elkasho, Dec 10, 2011
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  3. CGSDR

    CGSDR Alien Master Race

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    Your subwoofer might be blown or something, because since I receive the laptop, I've replace 3 subwoofer because of careless usage. You might want to call Dell if thing doesnt get fixed, to ask them to replace the subwoofer for you.
     
    CGSDR, Dec 10, 2011
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  4. tyler27

    tyler27 Notebook Consultant

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    thats strange, this thing has some pretty impressive speakers for a laptop and i can always hear the bass, im gonna say what every body else is saying and call dell and request them to come to your house to fix it
     
    tyler27, Dec 10, 2011
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  5. safeelyazar

    safeelyazar Notebook Enthusiast

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    seems like the subwoofer is blown called dell for replacement!!!! what do u mean by carlreless usage??? so that we may protect it from getting damaged
     
    safeelyazar, Dec 10, 2011
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  6. safeelyazar

    safeelyazar Notebook Enthusiast

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    seems like the subwoofer is blown called dell for replacement!!!! what do u mean by careless usage??? so that we may protect it from getting damaged
     
    safeelyazar, Dec 10, 2011
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  7. Dark_Lord

    Dark_Lord Notebook Enthusiast

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    I would guess careless usage = playing songs on the highest volume with the bass on highest .... not highest in particular but really high .... It happened to the speakers on my car many times over the years but those were really low quality ones... however, to think that would happen to alienwares' speakers, very disappointing .... Good luck man ...
     
    Dark_Lord, Dec 10, 2011
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  8. safeelyazar

    safeelyazar Notebook Enthusiast

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    really disappointing speakers from alienware
     
    safeelyazar, Dec 10, 2011
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  9. Dark_Lord

    Dark_Lord Notebook Enthusiast

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    hey ... on the bright side ... i heard the quality of the sound is really good ... I didn't get my m14x yet .... but you might consider checking if it is faulty subwoofer or not ... could be the drivers or or or .... did they just stop working one day ... ? Or were you just aware of the problem ... ?
     
    Dark_Lord, Dec 10, 2011
    #9
  10. CGSDR

    CGSDR Alien Master Race

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    QFT

    Yes, correct, the first 2 subwoofer, I was messing around with the Creative SoundBlaster software and tune the bass volume too much so when I play the song and I forgot to turn down the volume and it just goes pop then no more bass sound coming from the subwoofer, and the third time, when I try to clean some stuff up, and accidentally break the subwoofer, but fortunately I have the accidental warranty thing, and it does cover as long as you dont tell them what is really happen :eek:

    But overall, the speaker and the subwoofer does a really good job, just because of my careless usage/handling or because of my curiosity to mess around with the SoundBlaster software, else I would have never have to call Dell 3 times to replace it.
     
    CGSDR, Dec 10, 2011
    #10
  11. Gearsguy

    Gearsguy Notebook Deity

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    Id have to say the opposite. These are some of the best speakers Ive ever heard.
     
    Gearsguy, Dec 10, 2011
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  12. iMaster

    iMaster Notebook Guru

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    So i was just listening to Michael JacksoN - Wanna be starting something and my sub has just cut out. Not like that is even bass heavy music. I dont even have accidental care either...
     
    iMaster, May 6, 2012
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  13. Infin1ty

    Infin1ty Notebook Geek

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    try reinstalling the Realtek audio driver from Dell's website, it's probably not the case, but it's always good to double check before going through the hassle of sending it in
     
    Infin1ty, May 6, 2012
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  14. iMaster

    iMaster Notebook Guru

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    I tried that. It's blown for sure. I am pretty annoyed right now. If i send it into them am i going to have to take out my SSD? Isn't it covered with a 1 year warranty. I've only had it for a 5 months.

    I love how on their site they make it easy to buy one but damn hard to find any aftersales help
     
    iMaster, May 6, 2012
    #14
  15. Tsukurimashou

    Tsukurimashou Notebook Evangelist

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    On the settings change from stereo to 5.1 to activate de subwoofer.
     
    Tsukurimashou, May 6, 2012
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  16. Gearsguy

    Gearsguy Notebook Deity

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    It would be covered by regular warranty, as its not your fault it just went out. And no, they shouldnt have to take ANYTHING out to replace the subwoofer. If you open up your system and see, its just on its own sitting in front; nothing else has to be taken out to get to it.
     
    Gearsguy, May 6, 2012
    #16
  17. safeelyazar

    safeelyazar Notebook Enthusiast

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    just call dell and ask them to replace your damaged sub-woofer it comes under normal warranty....i have replaced mine once....
     
    safeelyazar, May 7, 2012
    #17