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    Please insert the last disk of the set.

    Discussion in 'Alienware 14 and M14x' started by Uncle Steve, Nov 13, 2012.

  1. Uncle Steve

    Uncle Steve Newbie

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    I have been all over trying to find the solution to this. (Once out of warranty Dell is a brick wall as far as helping its customers with anything.)

    Many have mentioned this common problem but I have yet to find a real solution.

    When attempting to self extract a downloaded driver, I get the error message:

    "This self extracting zip file is part of a multidisk zip file. Please insert the last disk of the set."

    The extraction folder is created but is empty.

    Some have said that it is corrupted or a problem occurred during the download. I believe that this myth has been more than debunked (several retries by myself and others and the fact that it is common and occurs with more than one driver).

    Others claim that it is solved by extracting on another computer and then bringing the files over (this, too, has proven ineffective, for me anyway).

    Has anyone come up with a real solution; perhaps after actually speaking with Dell tech support prior to getting the cold shoulder from them? Is it buried in the Dell Knowledge Base somewhere?

    Can one safely bypass Dell and download the drivers directly from the vendors without regretting it?

    Uncle Steve

    Alien M14X
     
    Uncle Steve, Nov 13, 2012
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It might be a corrup download. What driver do you need?
     
    Alienware-L_Porras, Nov 15, 2012
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  3. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    I'd have to agree with porras, looks like a bad download. Here's the complete list of drivers for both platforms, just re-download the one you need and give it a go no errors should come up.

    M14x R1 drivers

    M14x R2 drivers
     
    Alienware-Luis_Pardo, Nov 19, 2012
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  4. Uncle Steve

    Uncle Steve Newbie

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    Again, how can it be from a corrupt download if it occurs with more than one driver download attempt?
     
    Uncle Steve, Nov 21, 2012
    #4
  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It can be caused due to the wireless driver, have you tried on LAN?
     
    Alienware-L_Porras, Nov 26, 2012
    #5