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    Replacement keyboard key for M14x?

    Discussion in 'Alienware 14 and M14x' started by agoodpotato, Nov 15, 2011.

  1. agoodpotato

    agoodpotato Newbie

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    Any idea where to find one? Letter I on keyboard just broke after a month.
     
    agoodpotato, Nov 15, 2011
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  2. erephus

    erephus Notebook Geek

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    Dell support may help you. A key should last longer than that.

    Otherwise I believe you should be able to find a new keyboard for 30-40$.

    But if you call support about this you leave a testament to them that they have to produce things that 'works' for the rest of us. It should be cheaper to make it right the first time around.
     
    erephus, Nov 15, 2011
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  3. joegreen1967

    joegreen1967 Notebook Evangelist

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    When I had an issue with my m11x keyboard,alienware sent me a new one next day.Isn't the m14 under warranty?Dell should help you,I would call support,that's not good for a fairly rugged gaming keyboard to break so soon.
     
    joegreen1967, Nov 15, 2011
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  4. agoodpotato

    agoodpotato Newbie

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    Well, its just one key. Not sure if they would replace it at all. However, I did saw a UK M14x keyboard. The UK layout is different from what I have, but I think I may be able to salvage that one key from that.
     
    agoodpotato, Nov 15, 2011
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  5. joegreen1967

    joegreen1967 Notebook Evangelist

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    Dell is well known for wacky support practices,but right now on the xps forum there's a guy who had his whole board replaced for 1 key.Just saying,It doesn't hurt to make a call.Good luck either way.
     
    joegreen1967, Nov 15, 2011
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  6. agoodpotato

    agoodpotato Newbie

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    It does seems a little ridiculous to replace the whole keyboard for just one key in my opinion but I think I may give it a try if I'm unable to find a replacement key.
     
    agoodpotato, Nov 15, 2011
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  7. joegreen1967

    joegreen1967 Notebook Evangelist

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    Just trying to save you some time and money,there are a few websites for new laptop keys like laptop keys.com,but at around 5 bucks a key plus ship.Id rather call support and get a new one for free.My opinion.But whatevers easier Im just trying to help.
     
    joegreen1967, Nov 16, 2011
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  8. agoodpotato

    agoodpotato Newbie

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    I'm still considering whether to call support - Still seems like a really minor issue. So for now I'm still searching for a US M14x keyboard.
     
    agoodpotato, Nov 16, 2011
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  9. CGSDR

    CGSDR Alien Master Race

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    If you still under the warranty then call Dell support for the replacement, they will definitely do it for free since that what a warranty is.

    You can also find it on eBay as well, however since the laptop is a still new, sometime it can hard to find the specific region keyboard (If you live outside US).
     
    CGSDR, Nov 16, 2011
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