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    Slow Performance Out Of Nowhere

    Discussion in 'Alienware 14 and M14x' started by rainbow66666, Mar 16, 2015.

  1. rainbow66666

    rainbow66666 Notebook Enthusiast

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    So my battery is pretty much dead, 8% of it total power output remains (confirmed by Alien Autopsy report) and everything else on my PC has "passed" such as CPU,Graphics card etc.

    My issue has started 2 days ago when the PC has just started to become very slow. I would normally game Counter strike and league of legends on highest settings and always clear about 80-140fps. Now im lucky to get 40fps and sometimes going even as low as 15fps.

    I have system restored to an point before these issues and its still the same. I have CCLeaned, Defragged and scanned for viruses and its clean on all fronts. With over half of my hard drive space remaining and in terms of background processes its running only 25% of the CPU and 2.35 of my 6gb DDR4 RAM.

    I can't understand what's after happening to my laptop I have done everything I can think to check. Could anyone please help me?

    Also when my charger is plugged in, I get "Plugged in,not charging"...this could hardly caused by the battery because even with the battery removed and solely running on the charger i still have very bad performance.
     
    rainbow66666, Mar 16, 2015
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  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Have you tried checking the temperatures?
     
    Alienware-L_Porras, Mar 17, 2015
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  3. rainbow66666

    rainbow66666 Notebook Enthusiast

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    It is literally the next step im about to take when i get back from work tonight. The laptop is normally a bit warm since its on my lap and the fans are on the bottom, but never felt it high enough to damage the system. If it is an overheating issue and idea what the best solution to that is? I can open her up and remove the battery and disc drive but the motherboard etc are very well hidden on plastic that seems impossible to remove...
     
    rainbow66666, Mar 17, 2015
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  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    The best solution would be to clean it and to repaste the heatsink.
     
    Alienware-L_Porras, Mar 17, 2015
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  5. rainbow66666

    rainbow66666 Notebook Enthusiast

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    Ok I'll give that a try when i get back and report my results here :D
     
    rainbow66666, Mar 17, 2015
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    Alienware-L_Porras likes this.