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    Use drivers from dell or manufacturers websites?

    Discussion in 'Alienware 14 and M14x' started by oreos, Oct 23, 2014.

  1. oreos

    oreos Newbie

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    Hi everyone, I'm new to this forum :)
    I need some advises and sorry if this had been asked in the past.

    I'm planning to clean install my m14x r1. Is it better to install the drivers (Intel chipset, ME, audio, card reader, etc) from dell or manufacturers (intel, realtek, atheros, etc) websites?
    I had encountered some problems using the drivers from manufacturers websites after clean install (either they wont install or didnt work properly like intel HD graphic 3000). But some worked without any problems.

    Thank you.
     
    oreos, Oct 23, 2014
    #1
  2. mariussx

    mariussx Notebook Evangelist

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    It's better to use all the drivers from Dell. Then update graphics driver from the manufacturer. You might want to test wifi, then update wifi drivers from the manufacturer and if they work better keep them. If they work worse, uninstall all wifi drivers and install Dell wifi drivers. Do not ever use drivers on DVDs, which came with the system - they are very old. You can use webcam central and some other software from DVDs, but you can still download them from Dell support website when you create a login (only for certain software like webcam central etc).
     
    mariussx, Oct 23, 2014
    #2
  3. oreos

    oreos Newbie

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    Thank you for the help
     
    oreos, Oct 23, 2014
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  4. ibraveheart

    ibraveheart Notebook Evangelist

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    How to chk for driver update on my laptop ?

    or is it better to call AW team and let them remote update it
    i am under warranty on my AW14
     
    ibraveheart, Oct 27, 2014
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  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It's better to do it over the phone if you are not sure how to do it. Usually, the only driver you update is the Video one as the rest only need updates when issues arise.
     
    Alienware-L_Porras, Oct 28, 2014
    #5