The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Warranty not appearing on Dell website

    Discussion in 'Alienware 14 and M14x' started by compassghost, Oct 10, 2011.

  1. compassghost

    compassghost Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    I bought an m14x off craigslist Canada and after I registered it on the Dell website and checking the warranty status, they tell me 'There are no service contracts or warranties associated with this system.' The ship date was 2 months ago, so there should be at least 10 more months of warranty, assuming every system comes with at least a year of warranty. Is this normal or do only extended warranties show up? What do you suggest I do?

    Thanks for your time.
     
    compassghost, Oct 10, 2011
    #1
  2. creagan1

    creagan1 Notebook Geek

    Reputations:
    0
    Messages:
    88
    Likes Received:
    0
    Trophy Points:
    15
    Call Dell and give them your Service Tag. It's on the bottom of your laptop.
     
    creagan1, Oct 10, 2011
    #2
  3. CGSDR

    CGSDR Alien Master Race

    Reputations:
    285
    Messages:
    1,477
    Likes Received:
    10
    Trophy Points:
    56
    This was happen to me too, but when I called Dell, they said it is a website glitch, and when they ask me for the service tag, they confirm that I still got 1.5 years left of warranty.
     
    CGSDR, Oct 10, 2011
    #3