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    Webcam went missing! (M14X-R2)

    Discussion in 'Alienware 14 and M14x' started by emino, Feb 12, 2013.

  1. emino

    emino Notebook Enthusiast

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    Hi, recently during video chat session my webcam crashed and since then I cant seem to make it on again. I checked in the Device Manager for the Imaging Device but its not there, there are 1 unknown device which I think is the webcam. Attempts to update the driver over the internet using Windows failed. Been looking for downloadable driver to reinstall it manually but cant seem to find them.

    Help?

    I am using Windows 8 that came with the unit btw. Haven't done any reformatting or that sort. Attached are screenshot of whats it showing in Camera app and Device Manager.

    q21.jpg
     
    emino, Feb 12, 2013
    #1
  2. emino

    emino Notebook Enthusiast

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    OK, I've read somewhere on the internet that re installing the lappy's bios might help, so I've given it a try and it works. Thank god!
     
    emino, Feb 12, 2013
    #2
  3. Alienware-Karen_M

    Alienware-Karen_M Company Representative

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    Thanks for sharing!
     
    Alienware-Karen_M, Feb 12, 2013
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