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    brand new M14x, warping around bezel, what should i do?

    Discussion in 'Alienware 14 and M14x' started by baw333, Feb 22, 2013.

  1. baw333

    baw333 Newbie

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    i just got a M14x r2 yesterday and noticed that the bezel around the keyboard is warped right below the arrow keys. its very smooth around the entire bezel until this one spot its warped. Just curious what i should do? i dont really want to send the computer back after waiting so long to get it but i also spent lots of money and should recieve a perfect production.

    looking for any input

    Thanks
     
    baw333, Feb 22, 2013
    #1
  2. idiotpilot

    idiotpilot Notebook Evangelist

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    if youre referring to the glossy black plating that goes around the keyboard, that can be popped back just by pushing it down.
     
    idiotpilot, Feb 22, 2013
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  3. baw333

    baw333 Newbie

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    Thanks for the response, I've tried pushing it down, it's warped like I said and its noticeable.
     
    baw333, Feb 22, 2013
    #3
  4. idiotpilot

    idiotpilot Notebook Evangelist

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    Try lifting the whole thing out to inspect it. To do this, start lifting it from where the right-side CTRL key is and gently pop out each tab.
     
    idiotpilot, Feb 22, 2013
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  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    We could also send you a replacement part for that. Send me a PM with your tag and I'll try to do that so that the new lappy looks perfect.
     
    Alienware-L_Porras, Feb 27, 2013
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