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    certain alphanumeric keys not working without fn key in alienware 14

    Discussion in 'Alienware 14 and M14x' started by drknow1982, Jun 30, 2014.

  1. drknow1982

    drknow1982 Newbie

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    Hi,

    i got a new alienware 14.

    I have a peculiar problem....Certain keys (w, p, ; , and up arrow key) are not working..... unless I use the fn key...

    from the looks of it it seems to be a mapping problem..... however I have been unable to resolve the issue.

    I tried reassigning the fn key in bios.... but it does not help... moreover, there is no scroll lock or num lock key that i can identify...

    Does anybody have any idea how I can resolve this.....

    p.s..... I had a tough time writing even the above small paragraph!!!!

    Thanks in advance
     
    drknow1982, Jun 30, 2014
    #1
  2. drknow1982

    drknow1982 Newbie

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    hi guys
    the problem seems to be solved... apparently by itself!!.... or atleast, i do not know what I did to solve the problem...
    thanks anyway...
     
    drknow1982, Jul 1, 2014
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  3. drknow1982

    drknow1982 Newbie

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    well.... the problem seems to be intermittent....now the same keys are not responding on their own... but respond only when I use the function key.... and once again, i do not seem to know what is the problem...

    any insight is greatly appreciated...

    thanks
     
    drknow1982, Jul 1, 2014
    #3
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    How about an external keyboard? Does that work?
     
    Alienware-L_Porras, Jul 2, 2014
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  5. redandblack1287

    redandblack1287 Notebook Consultant

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    I had the same problem. Your keyboard connection is probably loose and just needs to be reseated
     
    redandblack1287, Jul 7, 2014
    #5