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    plugged in but not charging

    Discussion in 'Alienware 14 and M14x' started by SunsetRider, Oct 21, 2012.

  1. SunsetRider

    SunsetRider Notebook Enthusiast

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    So I have been having this issue for a while now. Basically my battery don't charge even though it's connect. When i hover my mouse cursor above the battery it says "plugged in but not charging" and most of them time i have to shut down for about 5 to 10 minutes or completely drain the battery. This happens a lot when playing games and it causes lag. Anyone had this issue before and know how to fix it? I'm lazy to call dell and explain all this crap lol. It's only been 9 months since i bought mine and already had call them to replace the screen because microphone was dead on arrival.
     
    SunsetRider, Oct 21, 2012
    #1
  2. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Is it an R1 or R2?

    What BIOS version are you running?
     
    Alienware-Luis_Pardo, Oct 22, 2012
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  3. mattcheau

    mattcheau Notebook Deity

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    sounds like a juiced battery. what do you mean by and how often do you completely drain the battery?

    Sent from my PI39100 using Board Express
     
    mattcheau, Oct 22, 2012
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  4. SunsetRider

    SunsetRider Notebook Enthusiast

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    Using R1 and Bios A08
     
    SunsetRider, Oct 22, 2012
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  5. SunsetRider

    SunsetRider Notebook Enthusiast

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    Well when it happens i have to let the battery runs out and then plugged the charger back in to fix the problem. but lately it happens too much.
     
    SunsetRider, Oct 22, 2012
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  6. Colpolite

    Colpolite Notebook Deity

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    You should be happy because it still says it is plugged in eventhough it is not charging. You know why I say that? Because if it wasn't, then the problem could be on your motherboard pin connector or the ac adapter, the battery is probably the defective one here which is easily replaced. Call support.
     
    Colpolite, Oct 22, 2012
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  7. SunsetRider

    SunsetRider Notebook Enthusiast

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    Yesterday Dell guy came over said it's not a problem with battery and he replaced my gpu and charger adapter. However again the same problem is back today after playing assassin's creed for a while :O is going on?
     
    SunsetRider, Oct 26, 2012
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  8. mattcheau

    mattcheau Notebook Deity

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    battery.

    Sent from my PI39100 using Board Express
     
    mattcheau, Oct 26, 2012
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