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    windows 8.1 bluetooth stopped working

    Discussion in 'Alienware 14 and M14x' started by Nomi92, Nov 4, 2013.

  1. Nomi92

    Nomi92 Notebook Consultant

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    Hey,
    I upgraded to Windows 8.1 recently on my alienware 14 and the bluetooth won't connect to anything anymore.. It shows that its pairing and then fails.

    Any ideas?

    Thanks!
     
    Nomi92, Nov 4, 2013
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Did you try the latest drivers from dell.com?
     
    Alienware-L_Porras, Nov 5, 2013
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  3. Nomi92

    Nomi92 Notebook Consultant

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    yes, I did.. the Bluetooth driver seems fine, it installs properly and looks fine in the device manager. I have something that is not recognized or is dysfunctional in the device manger related to bluetooth and audio.. Here is a pic
    Capture.PNG

    That error that is given states: The device cannot start. (code 10) and its an atheros adapter..
     
    Nomi92, Nov 6, 2013
    #3
  4. eats7

    eats7 Notebook Evangelist

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    eats7, Nov 10, 2013
    #4