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    [M17x R3] Low-res Defaulting On Boot

    Discussion in 'Alienware 17 and M17x' started by BlakeE450, Jul 3, 2012.

  1. BlakeE450

    BlakeE450 Notebook Consultant

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    Hi guys,

    This is driving me crazy, and I've got no idea what's causing it. Every time I reboot my machine, after a second at the login Window the screen resolution defaults to 1024 x 768 from 1920 x 1080. It doesn't happen instantly on boot.

    - I've checked msconfig, base video is not checked.
    - I've reinstalled my GPU drivers
    - I've checked the startup apps in msconfig, there doesn't appear to be anything different that'd be setting down the resolution
    - Checked monitor colors, they're 32bit.
    - Tried going between 60hz and 120hz on the monitor, doesn't make a difference. Still reverts after reboot.
    - Reinstalled On-Screen-Display


    I could be wrong, but I do believe this started happening after I plugged the machine into a projector (which defaulted me to that res). Device manager doesn't see a projector, and Winkey-P'ing to "projector only" says there isn't one detected.



    Anything I've missed trying to fix?



    Thanks a ton!
     
  2. GabeZ

    GabeZ Information Technology

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    This may be a slight glitch in Windows 7 combined with the video driver. If you manually set your resolution to 1920 and then restart, does the problem go away? Have you tried re- connection your projector and toggling the Fn key back to your screen before disconnecting it?

    Thanks,
    Gabe
     
  3. BlakeE450

    BlakeE450 Notebook Consultant

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    Manually resetting it just reverts after I reboot still, and unfortunately that's a no on the projector, that didn't fix it either.

    I appreciate the suggestions, though.
     
  4. GabeZ

    GabeZ Information Technology

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    Try checking the display settings within the Nvidia control panel. There may be settings you can change for a primary and secondary display.

    Sometimes the issue occurs after playing a game that changes the resolution.

    Gabe
     
  5. BlakeE450

    BlakeE450 Notebook Consultant

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    I neglected to mention that I tried that too. I even went it to see if there was a way to "disable" the options for lower resolutions (desperate).

    Thanks again.
     
  6. GabeZ

    GabeZ Information Technology

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    Let's try something else. Switch to your intel video card, set your resolution to 1920, and then switch back to your Nvidia card,

    You may want to re-enable base video in msconfig first.

    Gabe
     
  7. BlakeE450

    BlakeE450 Notebook Consultant

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    I don't believe I can do that on this machine, BIOS does not see the IGP, nor has it ever. I have the 3D 120hz model.

    EDIT:

    I am trying out the beta drivers right now from NVidia that were released on the 18th of last month.

    EDIT2:

    Nope, still happens. :(
     
  8. bigtonyman

    bigtonyman Desktop Powa!!!

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    I would try rolling back to another earlier driver and seeing if that fixes the issue. :)

    Edit: Make sure you do a clean installation of the drivers so if its a setting issue it's reset.
     
  9. KenFitz

    KenFitz Notebook Guru

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    Does the video revert to full screen if you sleep the LT and then bring it out of sleep.

    I had a similar issue (except my screen went low-res and then 'blank') and the above usually fixed it, although it would randomly return. I eventually used the restore command and returned to a prior backup, I had installed 302.4? video driver which seemed to be the culprit.
     
  10. BlakeE450

    BlakeE450 Notebook Consultant

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    I just tried like 4 different drivers, all the way back to 290.36 from November of last year. No dice.


    Also, if I hibernate or sleep the machine it does NOT revert the resolution. It seems that something launching on startup is causing it... and I have no idea what that may be or how to check it.


    Thank you both for your continued assistance! :)
     
  11. bigtonyman

    bigtonyman Desktop Powa!!!

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    Did you clean install the driver's? I'm thinking its a rogue setting or something.

    Sent from my Samsung Galaxy S2 using tapatalk 2
     
  12. BlakeE450

    BlakeE450 Notebook Consultant

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    Yes, in the installer I chose "Clean Install".
     
  13. Megatony73

    Megatony73 Notebook Consultant

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    Question: Does it do this if you reboot into safe mode?

    Also...did you try going into MS config, clicking the startup tab and disabling all? In conjunction you could go to the services tab...click "hide microsoft services" and uncheck everything that is left...and then reboot?
     
  14. BlakeE450

    BlakeE450 Notebook Consultant

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    I tried the Diagnostic Startup option... and it didn't change the resolution. Only problem is I've got no sound or network drivers. :)

    So it seems there is some app or service on startup that is causing it.


    Would there be a way to make this process faster than trying them a specific set at a time?




    Thanks!
     
  15. bigtonyman

    bigtonyman Desktop Powa!!!

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    just enable a few at a time and reboot. Then when the issue appears you know its one of the set you last selected and can go from there. :)
     
  16. KenFitz

    KenFitz Notebook Guru

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    To enable a few at a time, boot into Safe mode and then run up MSCONFIG, select the Startup Tab and deselect 50% of the items (make sensible choices, as in disable all Adobe etc first and leave the MS stuff)

    Close off MSConfig when done, and reboot... if it works then enable half of those you disabled, keep half-ing till you establish which startup is causing it.
     
  17. BlakeE450

    BlakeE450 Notebook Consultant

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    FIXED IT!

    With a bit of digging in Google, people seemed to find that the service for "Windows Live Mesh Remote Connections" causes the resolution to default.

    Turned it to manual enable, works like a charm.



    I'd like to give a thank you to everyone who posted in this thread again, I appreciate your time! :)
     
  18. bigtonyman

    bigtonyman Desktop Powa!!!

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    Glad you got it fixed!!! Now go frag some noobs! :D

    Sent from my Asus Transformer tf101 running Revolver 4
     
  19. Megatony73

    Megatony73 Notebook Consultant

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    Sweet...I figured this would get you to the problem since it kept happening at start up. Damm windows and the random stuff in it that causes problems...

    What is "Windows Live Mesh Remote Connections" anyway? Sounds like made up malarky to me Microsoft!!
     
  20. BlakeE450

    BlakeE450 Notebook Consultant

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    Windows Live Mesh is a service that allows you to keep specific folders on your machines synced (outdated by SkyDrive now) as well as remote into them in a way that to some is easier than a standard Remote Desktop connection.

    I don't even use it anymore since the release of the SkyDrive integration into Windows (25GB cloud storage for free is awesome) and Splashtop so I can remote in via any device.