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    [M17xR4] Audio Device Problems

    Discussion in 'Alienware 17 and M17x' started by Stern, Sep 20, 2013.

  1. Stern

    Stern Notebook Enthusiast

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    Hey guys

    I woke up today and upon turning my M17x on, I discovered that my audio device was now described as Razer Surround. I had previously installed the software, however up until this point it had been disabled. Upon removing or disabling the audio, I am left with no audio device on my computer, or any line ins. My soundblaster cannot detect any audio devices and neither does the Razer audio play any music. Furthermore upon putting headphones in the computer, it does not recognise the input.

    I have tried restarting and restoring however I cannot seem to get it to wokr.

    I have included my dxdiag.
     

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    Stern, Sep 20, 2013
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Have you tried updating the BIOS?
     
    Alienware-L_Porras, Sep 23, 2013
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