The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    10th february (9th february in Microsoft bullettin) Windowsupdate issue on M17R4 Win 7 64

    Discussion in 'Alienware 17 and M17x' started by Bagongolo, Feb 13, 2016.

  1. Bagongolo

    Bagongolo Notebook Enthusiast

    Reputations:
    8
    Messages:
    49
    Likes Received:
    4
    Trophy Points:
    16
    After this update I experienced a big issue: both Intel hd4000 than Radeon 7970m were by the system recognized (in device manager there was a yellow label on Intel and Radeon cards and on the screen too, but as I checked their drivers everything was ok) but Windows couldn't load their drivers with no Aero capabilities. I tried to reinstall the existing drivers, then downloaded new drivers but always with no luck. If I reboot the system I got 3 error messages all related to Amd and Intel cards; furthermore the program Dell Stage stopped working (always with an error message). I rolled back to the last working image and the problem was solved but I don't like the idea of having my pc not updated so I had a chat conversation with Microsoft's technical support and got some advices. So I decided to install all the updates one by one (always rebooting the system after each install) and I discovered that there were 2 patches (kb 3126587 and 3126593) that caused this issue. I hided both of them in Windowsupdate and installed all the other patches with no issue at all. This morning, (after 2 days) when I turned my notebook on, the issue returned again! I rolled back to the same working image and everything's working fine now but it's not normal!
    PS: I didn't change any drivers or hardware and I didn't install new programs so the culprit must be this new Windowsupdate but I can't solve this problem.
    Has someone else experienced this issue?
    PS: I keep both graphic cards activated (both visible in device manager)
    Any help would be appreciated
    Tks and sorry for my english
     
    Last edited: Feb 18, 2016
  2. Bagongolo

    Bagongolo Notebook Enthusiast

    Reputations:
    8
    Messages:
    49
    Likes Received:
    4
    Trophy Points:
    16