Yes and when they told me I'd have to cancel my offer and reorder with the 3d screen. I've went through 3 cancellations already so I'd rather have my laptop and get the 23in 3d alienware monitor.
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I spoke to numerous reps and they all don't know, however if its released in the UK already - it should be in the US soon.
Also, the after POS price is nuts - ~$1200 for a one GTX 580 card. So if they can't offer me the POS price to upgrade, I may have to send this one back, or just keep this one. -
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So I was told to send it back and repurchase it. Which is annoying considering someone had the same issue and they did the POS price.
The other small issue was the small paint chip on the top cover (as seen in my video). An exchange was offered and in progress, however it was cancelled since I decided to send the whole thing back for the warranty issue.
IMHO, I don't think they expected me to send it back...but I did. I miss it, but since I have a gaming desktop (i7 2600k, 8GB, 600GB 10K, GTX 580), I don't really to have a "full" gaming laptop too -
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Ya that's what I'm saying I thought id have classes on campus but 90% of my masters is online. So I'll just get the external 3d monitor and make my laptop a desktop.
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The 3D-580M combo is also available throughout the whole of Europe as well.
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Does anyone know how much it is to upgrade from the 460m to the 580m from Dell?
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in the uk its 460 from the 6870 or 260 from the 460
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The 3D and 580m option is now available in the states.
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==== Latest Update ====
I have successfully ordered it through a rep.
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I also no longer get an error when configuring it through the core M17x system. When starting with the 3D M17X system, I still don't even get a card option - stuck with 460M. However, when I tried to go through the order process using the core system, I was told on Dell's side that there is an error and that they cannot finalize the order. They called their sales tech support who confirmed that the 580M is still not compatible with 3DVision on the M17X and that their information was far more accurate than what I am configuring through their web site.
I then tried to find out more information through Alienware tech support, they explained that they have not successfully got the card to work in the M17x with 3DVision yet. If a manager tried to overide the order, the M17x would fail in the physical checkout / testing at this time. So at this point they will not sell a system with it. I pointed out that the configuration works even on the UK site and that others have mentioned that it works in Europe too. This did not help my cause.
I am not saying either is correct, but this is what I went through.
I am watching this like a hawk trying to figure out what is right here, arrrrgggghhhhh.
======= EXTRA ========
As this person found and a review apparently with the M17X R3, 580M and 120Hz 3D screen, it is definitely worth mentioning:
http://forum.notebookreview.com/ali...ficial-support-poll-rally-15.html#post7740409
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There is some information that it may be a validation test of sorts. See Chris M statement in:
http://en.community.dell.com/owners-club/alienware/f/3746/p/19386791/19897574.aspx -
If I only had a penny for every time Dell got something wrong.
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[email protected] Notebook Consultant
Because I know that 30 fps looks not so smooth on a 60 hz display, because it is not at its refresh rate.
120Hz Screen now available with Nvidia 580m
Discussion in 'Alienware 17 and M17x' started by Stormbreaker, Jul 22, 2011.