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    17x R3 6970 issue

    Discussion in 'Alienware 17 and M17x' started by Ghostdog666, Oct 21, 2011.

  1. Ghostdog666

    Ghostdog666 Newbie

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    Hi guys, i bought 17x R3 4-5 months ago.
    2720, 8GB, 6970, 720GB HD ...
    So about month or two ago started this freaking issue with my main videocard.
    Sometimes when i restart my laptop or just turned it on my main videocard - 6970 disappearing, even bios can't see her. Usually in 9/10 times i can't see her. Sometimes i can play in games like she works fine even if my laptop can't see her - but it's rarely happens. I was reinstalling my gpu drivers (old ones, new dell , new ati - all types) , upgrading and downgrading my bios, but without any success. So can you give me some advice, before sending my laptop to Dell guys ? :confused:
     
    Ghostdog666, Oct 21, 2011
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  2. nayilalien

    nayilalien Notebook Evangelist

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    If you're on warranty...
    1-800-Alienware
     
    nayilalien, Oct 22, 2011
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  3. The Revelator

    The Revelator Notebook Prophet

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    First, be sure your are using the most recent system bios (A08). Then, clean out your existing video drivers (Control Panel, Device Manager, Driver Sweeper in safe mode, CCleaner) and install the Dell August 6970M driver set. Drivers and Downloads. Do not update to newer reference drivers yet. Use as normal, cycling through several games and normal desktop use to see whether the issue is resolved. If so, you can proceed to more recent drivers if desired. If not, you're probably going to need a clean Windows install.
     
    The Revelator, Oct 22, 2011
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