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    460m issues

    Discussion in 'Alienware 17 and M17x' started by betg1492, Jul 24, 2011.

  1. betg1492

    betg1492 Notebook Consultant

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    I have seen on here there are tons of issues with the 460m the good thing is i am getting a 580m next week but for this week i need to be able to play games the issue with my 460m is that it dosent run with any game at all i mainly play league of legends and the fan does not even turn on! note when i first received it it worked fine and then i started to BSOD ALOT almost every time i turn it on any advice?
     
  2. zoolian982

    zoolian982 Notebook Deity

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    Are you getting the 580m as a free replacement or paid?

    And to fix your 460m problems...it has alot of bsods. The best way is to use the A04 mod bios to disable optimus and set the 460m as the main display, otherwise...eh.

    Here's the post if your interested. Just remember to make a backup/crisdisk.

    http://forum.notebookreview.com/7678603-post107.html

    0 bsods since I did the r3 modded bios. And I was able to update to the latest nvidia drivers which is the 275.33 :D

    Before it though I had 20+ within a month T_T
     
  3. Smooth_J

    Smooth_J Notebook Deity

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    After seeing these threads, I am happy getting the 3D model with no optimus.

    :/

    Is it optimus causing the BSODs, or something else?
     
  4. betg1492

    betg1492 Notebook Consultant

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    A free replacement and I guess I can wait until I get my 580 bios mods are a big deal and I only have to wait 2 to 3 days
     
  5. zoolian982

    zoolian982 Notebook Deity

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    Please tell me the guy you talked to to get the replacement. My last three tech people were amazingly useless. They didn't know the 275.33 driver was incompatible, the need for a modified and not supported by dell INF file, and unlike myself, was unable to recreate blue screens. Even though I told him the exact causes.


    I'm not sure if its just optimus, but alot of games and random programs and such bsod and crash. It's very likely because dell doesn't update their nvidia drivers, since the current one im using is the 275.33 while their site one is still like 267.64 A01. And this required the A04 bios mod to unlock everything in the bios T_T

    For example, Heroes of Newerth's company S2 specifically stated the Optimus system will cause crashes unless updated to the 275.33 driver. An error on dell's part for not updating anything T_T
     
  6. TemplarKnight

    TemplarKnight Notebook Guru

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    I do wonder, why are you getting a 580m free replacement? And how long have you owned it before getting the free replacement? What warrenty do you have as well?
     
  7. betg1492

    betg1492 Notebook Consultant

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    the reason i am getting a free upgrade is because this R3 is my 3ed replacement in a year and they know by warranty i am in my rights to ask for my money back so they figure spend 500 dollars (or less) and save 3000 umm but yea if you having that much trouble with it i just called the costa rica office and talked to the main guy there and well took out all my frustrations
     
  8. zoolian982

    zoolian982 Notebook Deity

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    Could you give us the Costa Rica office number?
     
  9. betg1492

    betg1492 Notebook Consultant

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    there is no costa rica number but for those who PM me (dont want there name on the forum) i can give your there name or email what ever you prefer ( note these people only work sunday to wednesday starting at 8PM MTN time
     
  10. livid

    livid Notebook Consultant

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    The number for Alienware support will either direct you to Costa Rica, the Philippines, or India. If you have not had any prior communication with an agent from Costa Rica, your email will be deleted as your incident was not handled by an agent in that call center.
     
  11. zoolian982

    zoolian982 Notebook Deity

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    Guess I should hope it works. If my guy had a hispanic name, I would assume it was routed to Costa Rica?
     
  12. livid

    livid Notebook Consultant

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    Possibly, but I wouldn't assume anything.
     
  13. betg1492

    betg1492 Notebook Consultant

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    i have talked to 15 different people from all different call centers its comes down to who YOU want to be in charge of your account because in the long run we payed 3000 + for gaming laptops to work so we should be able to talk to the CEO haha
     
  14. zoolian982

    zoolian982 Notebook Deity

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    Good news. The guy responded online.
    Bad news. He's off till sunday 4pm cst, so 2pm on sunday for me.