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    6990 not detected

    Discussion in 'Alienware 17 and M17x' started by ravenite72, Nov 27, 2011.

  1. ravenite72

    ravenite72 Notebook Consultant

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    When I go into the bios it says "discrete graphics 1 not detected" Also in GPU-Z in the bottom drop down menu it's only showing Intel HD Graphics. Does that sound like the video card is bricked or could it be the motherboard?When I try to install the Dell 6990 driver I get error messages. Dell is sending me a 6990 and a heatsink.Any help would be appreciated.
     
    ravenite72, Nov 27, 2011
    #1
  2. GeoCake

    GeoCake http://ted.ph

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    Sounds like your 6990 bit the dust.. You'll find out soon enough if it's the motherboard when your new card arrives (99% chance it isn't IMO).
     
    GeoCake, Nov 27, 2011
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  3. orionz

    orionz Notebook Consultant

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    bricked card :(
     
    orionz, Nov 27, 2011
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  4. GeoCake

    GeoCake http://ted.ph

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    Would you be willing to sell your old X backplate?

    You'll get a new one with the heatsink I think, I'll pay all postage. I need one badly because mines broken lol.
     
    GeoCake, Nov 27, 2011
    #4
  5. worldedit

    worldedit Notebook Consultant

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    have you try re-seat the gc? i face this issue before, but after i re-seat the card... it work well.
     
    worldedit, Nov 27, 2011
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  6. ravenite72

    ravenite72 Notebook Consultant

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    Yes I tried about 10 times to reseat the card. Funny thing is it only started after I repasted the card. GeoCake you can have the xplate NC soon as i get my stuff. You just pay postage
     
    ravenite72, Nov 27, 2011
    #6
  7. darkloki

    darkloki Notebook Deity

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    You couldn't have had the system for more then a year you should still have a warranty on it, send that sucker in and get it replaced. I did that with my 6970 :D .
     
    darkloki, Nov 27, 2011
    #7
  8. ravenite72

    ravenite72 Notebook Consultant

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    Yeah it's only 2 months old. Dell is sending me another 6990m plus heatsink.
     
    ravenite72, Nov 27, 2011
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  9. darkloki

    darkloki Notebook Deity

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    Woohoo!!! :)
     
    darkloki, Nov 27, 2011
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  10. ValkerieFire

    ValkerieFire God Follower

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    That is the risk of over clocking to benchmark.

    Still the 6990 seems prone to failure. Mine died and I rarely overclocked it.
     
    ValkerieFire, Nov 27, 2011
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  11. qohelet

    qohelet Senior Member

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    Hefully mine won't... Why do you have 580m now?
     
    qohelet, Nov 27, 2011
    #11
  12. ValkerieFire

    ValkerieFire God Follower

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    They replaced my 6990 with a 580m since the 580 had a shorter wait time than the 6990. As it was I waited 3 weeks for a new card.
     
    ValkerieFire, Nov 28, 2011
    #12