A request to M17x owners with CCFL screens

Hello!

In my pervious thread http://forum.notebookreview.com/alienware-m17x/571156-screen-bad-enough-replaced.html we came to the concluetion that my screen is under average, and should be replaced although Dell refuses to do it.

So to those people who has a M17x with a CCFL screen out there, 1200p or 900p does not matter. I kindly ask you for some pictures of your screen, so I can prove to Dell that my screen needs to be replaced.

The test images

View attachment 64183
View attachment 64185
View attachment 64184


This is how it turns out on my screen

View attachment 64186
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View attachment 64188

Thanks in advance, I really appreciate your help.

 

I tried taking the pictures but the room is too bright, you can only see me on the screen lol.
I'll take them at night and post.

 

Thanks a lot I appreciate it very much

 

I don't have a camera handy, but mine is nowhere near that bad. If I can get a camera I'll take pictures.

There is a small amount of bleed at the bottom of my screen, but nothing like that.

 

Let's help a fellow NBR member out, guys!

 

I don't have a camera right now, so I took them with my phone.
I hope they're good enough.
Now that I compared those to your pics, mine doesn't look half as bad.

 

Thanks for the photos, this will be of great help. I will contact Dell again, and keep you updated.

Have a nice day and thanks again

+1

 

Updates

Hey guys, some updates on my issue.
The support has closed for today, and no progress have been done on my issue.
I emailed the escalation manager, and I got no response.
This is really turning into a wild goose chase.

Anyway guys, thanks for your support, I will come with more updates as soon as something happens.

 

hello, Simplified, thanks for the updates.
Just don't let it go, remember that the system is not stolen it's paid for!!
Stay polite and contact them until it gets solved.

Good luck

 

You will have to come up with a better idea than that if you want dell to replace your screen.

 

I think this is the only way to prove to them that my screen is bad...
The difference in the bleed is a lot if you compare both the screens.

 

My phone has a crap camera, i took this shot, my phone wouldn't cooperate with the darker images for some reason. I will tell you straight up though, yours is considerably worse than mine, I can see some bleeding when the screen is mostly black, but if there is anything with any brightness at all on the screen, it's not noticeable. If mine had that kind of backlight bleed over a picture like that, I would be absolutely livid. If you keep the pressure on them, I imagine that they'll eventually cave.

 

Thanks a lot
+1