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    AW 17 satatic noise

    Discussion in 'Alienware 17 and M17x' started by Klk450, Aug 3, 2015.

  1. Klk450

    Klk450 Notebook Evangelist

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    As the title suggest, my laptop is making this static noise specifically when opening games, i've tried 5 different games and it keeps making that noise. I'm not sure what it could be, I got a feeling it might be hardware related though. here's a video showing the sound.
     
    Last edited: Aug 3, 2015
  2. thehunterooo

    thehunterooo Notebook Consultant

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    Wow that is very odd, might be something with the screen, I have no clue though :eek: :eek: :eek: :eek: :eek:
     
  3. Klk450

    Klk450 Notebook Evangelist

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    I agree, this started happening about a day ago and im not sure what it could be.
     
  4. thehunterooo

    thehunterooo Notebook Consultant

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    Does it only do it when you load a game and go into full screen like it did in the video? What happens if you open the same games in a windowed mode?
     
  5. Klk450

    Klk450 Notebook Evangelist

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    I hadn't thought about it but I just checked and even in windows mode it happens. Another thing I tried was putting on headphone to see if the noise is replicated and it is, so it even happens while wearing headphones which make me think it could the be the motherboard or GPU?
     
  6. thehunterooo

    thehunterooo Notebook Consultant

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    It is the evil 880m! I honestly can't recall ever seeing something like that, the only other thing I would try just for the heck of it is reverting back to an older video driver. Did anything happen to the 17 before this started? Any updates, changes, etc?
     
  7. Klk450

    Klk450 Notebook Evangelist

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    No this hasn't happened before, even after updating to windows 10 for a few days everything was fine, until a day or two ago this static noise started happening every time I open a game.
     
  8. Klk450

    Klk450 Notebook Evangelist

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    So the static noise happens with or without AC, in discreet mode or not. Idk what else I could do.
     
  9. t456

    t456 1977-09-05, 12:56:00 UTC

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    Read that as ' Satanic noise', thought it a pretty funny name for a thread ...

    Anyway, first rule out normal audio; ' Device Manager' -> disable audio devices and (for good measure) 'Device Manager' -> 'View' -> 'Show hidden devices' -> 'Non-Plug and Play Drivers' -> 'Beep' -> 'Properties' -> 'Driver' -> 'Startup' -> 'Disabled'.

    [​IMG]

    Other than that; 10 auto-installs drivers, try disabling that and revert to earlier gpu driver. It may be the result of Optimus switching. Could verify with Chrome ('Use hardware acceleration') and force dGPU for Chrome via driver settings.
     
  10. Klk450

    Klk450 Notebook Evangelist

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    I just noticed the misspelled tittle lol, I have noticed that if i mute my audio the sound doesn't happen. I tried disabling the beep value but 'Non-Plug and Play Drivers' don't show up in device manager. I looked it up and found that they took it out in windows 8 and 10. I went to regedit to find it but I'm not which to disable within it. beep.png
     
  11. t456

    t456 1977-09-05, 12:56:00 UTC

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    Change the 'Start' Dword to 4. Not really necessary for your conundrum, but rather think it's an annoyance, so ...

    Anyway, uninstall audio driver would the first thing. See if the noise is there with standard/generic drivers. Also see if 'Sounds' are set to 'No sounds', perhaps a bright mind though it was useful to let you know when Optimus switches. Check GPU-Z too; it will switch upon gpu selection, might be able to replicate the issue.
     
  12. Klk450

    Klk450 Notebook Evangelist

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    I have uninstalled the audio driver and also checked the no sounds setting. Right now i'm running on just the GTX 880M and it just baffles me that the static sound is only when I open games. I've remounted my GPU in case it was that and it's not. I got a feeling it could be the speakers themselves. idk what else to try but reverting back to windows 8.1 and seeing if it happens there too.
     
  13. t456

    t456 1977-09-05, 12:56:00 UTC

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    Yes, that would be best to rule out driver issue with 10. Could just make it a dual boot or swap drive.
     
  14. Klk450

    Klk450 Notebook Evangelist

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    I've figured out what was causing the static noise when opening games, it is a windows 10 issue and a lot of other people have reported it as well. The solution is running whatever game makes the static noise in compatibility mode.
     
  15. t456

    t456 1977-09-05, 12:56:00 UTC

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    No, no! It's not an issue; it's a feature! :p
     
    Klk450 likes this.
  16. thehunterooo

    thehunterooo Notebook Consultant

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    Ewwwww I will stick with 8.1! Glad you solved it though, that would be annoying to have happen every time you open a game, it would probably scare me.

    Maybe they will make you pay to make that go away in 10.