Hello, this is my last resort to knowing what really is the underlying problem. I've tried as best as my knowledge allows me to figure this out and find a cure. So please with the information I have written I hope you tech gurus can help me fix this.
This happened a few days ago and I do not know how it got triggered because I was using it like how I've been using it for more than a year, guild wars 2, typical surfing, college stuff, and I move it a lot, but of course with care. So I was just playing gw2 then suddenly I don't see the text descriptions of the items/attacks/maps/monsters etc. the game is still functioning, and I haven't disconnected yet, and after a minute at most, it freezes, then boom BSOD, then I wait, then restarts, then in a black screen telling me, "Check cable connection! PXE - mof: exiting intel PXE rom. No bootable device - insert(you know the rest)... I turn it off, then turned it on and the laptop starts fine, aside from prompting me with the start windows normally page. Laptop runs smoothly for 1hr30min then the BSOD happens again(always happens after 1hr+ usage), with the same symptoms, programs running fine but with missing pieces then freezing, for the meantime I have been avoiding the BSOD by restarting my laptop before it reaches the 1hr30min mark where the BSOD is likely to occur.
I have googled and I have done the methods proposed. afaik(not too computer savvy but with the right instructions I can manage) this is usually some memory problem or circuit thing. So like what I've researched and done which is:
Memory diagnostic test
Check disk for errors test
Reseated basically everything, my cpu, gpu, ssd(where os is),hdd, and the ram
I've been wanting to flash my bios from a10 to a12 but too lazy so I did that and tweak a few things that were normally on my a10 bios, and BSOD still happens but instead of the "check cable connection, etc. its just simply no bootable device - insert.........."
I'm honestly losing hope and thinking that my M4 ssd is the problem(i seriously hope it isn't) so I am here now asking for your kind help. I hope somebody out there is familiar with my problem and can help me resolve this.
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Have you gotten any other BSOD's lately?
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Hi Veritas2712,
Here is a simple try: Goto the Bios settings, find an option in there that says something like "Load OPTIMAL settings." "Optimal" is the keyword there. Save and restart/exit.
If that doesn't work: Have you had any problems intalling windows updates? I had a BSOD problem in my m17xR3 before and I wasn't sure what fixed it. It was either what I recommended above or it was a "rootkit virus" that was able to survive clean reformats. -
next update is 650mb+ worth of important updates, 1hr+ doesn't cover it with my internet speeds i've tried.
EDIT: by the way thanks for the replies, I really appreciate that people out there are hearing me out and trying to help. -
I can agree with what Giant said, I think an update causing this is very plausible.
I asked if you've experienced other BSOD's besides this because a failing motherboard would explain random BSOD's, assuming your hardware is fine. -
Ohhh, like I said this is the only BSOD i've had since I installed windows 7 which was more than a year ago and the BSOD then were from missing or unupdated drivers which is normal right..
@giant
a12 to optimal default settings was worst, directly goes to BSOD before login screen, i think its because default on a12 is on raid and my a10 was ahci so when i changed "only" that everything started okay but still the BSOD happened after an hour.
And I forgot to mention, when it freezes a box pops up "microsoft windows the application is not responding" asking me if i want to end process which i cant click..
So now I'm looking at either reinstalling OS or replacing ssd or its the motherboard? I dont want to start with one unless i'm really sure its the problem. Hopefully I can still avoid those 3. -
You should try reinstalling Windows first.
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Alienware-L_Porras Company Representative
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Hey Veritas2712,
Sorry to hear that you haven't fixed your problem yet. You said you're in the A12 Bios but I'm still in the A08 (I updated to A12 at one point and then went back to A08). A08 is the one that keeps SSDs performance maximized (installed a SSD in my rig) and as far as I know, that is still current unless AW/Dell has changed something I'm currently not aware about. I would roll back your Bios to A08 if you plan on installing a SSD anyways.
I would google "rootkit virus removal tool" or maybe a detector. Be very careful because it's a .exe you have to run. When I ran it, it was a complete shot in the dark (didn't think rootkit was my problem). When the software finished it's thing, the message popped up saying that the virus was removed. When I ran it again, nothing was found. But now everything runs great. No BSODs, all MS updates installed, and I've been issue-free since then!
Clean installs of OS seems to fix a lot of things. If you're going to go that route, I would get a SSD beforehand and install. If you reformat now and you decide to install a SSD, you'll have to do a clean install anyways.
Let us know if you need help with SSD installation.
Good luck!
AW m17x r3. BSOD bbcode f4
Discussion in 'Alienware 17 and M17x' started by Veritas2712, Apr 2, 2014.